89 Intercom Case Studies

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  • How InVision consolidated marketing, support, and customer success on one platform

  • Hospitable uses Intercom’s AI-powered chatbot Fin to delight customers with lightning-fast support

  • A conversation with Fathom Providing award-winning customer service

  • How Unity’s inside sales team drove 80% of its revenue through live chat

  • How Envoy accelerates lead volume through Intercom

  • How Smartly.io uses customer support to win enterprise customers

  • How Vend increased agent productivity by 48% with conversational support

  • How tado° shut off phone support and shortened its overall first-response time by 92% with Intercom

  • Stuart using Intercom to engage and proactively support their clients at just the right time

  • How Guru handled 179% increase in conversations with ease

  • TrueCommerce reduced inbound conversation volume by 20% with proactive and self-serve support

  • Spendesk decreased their first-response time by 80% in six months

  • Living Spaces uses Intercom to create a unified customer experience across sales, support, and marketing

  • SMARTY reduced their median first-response time by 99% with Intercom

  • Livestorm books 233% more sales demos with Intercom