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96 Intercom Case Studies

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  • Intercom helps online dating giant drive thousands of membership upgrades with in‑app messaging

    Harry Lloyd Head of CRM and Merchandising

  • October used Intercom to reduce its median first-response time by 46%

    Camille David Head of Customer Success

  • How Breathe delivers a 5-star customer experience with Fin

    Russell North Knowledge Base Manager

  • How CloudSponge Upgraded 20% of Grandfathered Accounts in a Day

    Jay Gibb Chief Executive Officer

  • Baremetrics Increases Annual Billing by 30% Using Targeted Messages

    Josh Pigford Founder

  • Link management platform, Bitly, rolls out a better platform with Intercom

    Dan Touchette Director of Mobile and Enterprise Product

  • ThreadBeast increase conversions and customer retention with personal, multi-channel support

    Blake Bolona Head of Customer Experience

  • Pippa builds a successful podcast platform with the help of Intercom

    Erwan Jegouzo Co-founder & CTO

  • Typeform - Customer Case Study

  • FitBark - Customer Case Study

  • Later - Customer Case Study

  • How Copper generated 19 new opportunities in one month with Intercom

    Thomas Hanna Demand Generation Programs Manager

  • How Pantheon creates a unified customer experience by implementing Intercom across their sales and support teams

    Zack Rosen Chief Executive Officer

  • How Housecall Pro leverages live chat & automation for growth

    Angel Aspeytia Manager of Tech Support

  • How Unity’s inside sales team drove 80% of its revenue through live chat

    Jesus Requena Director, Paid Subscriptions
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