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96 Intercom Case Studies

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  • TrueCommerce reduced inbound conversation volume by 20% with proactive and self-serve support

    Christian Parker Director of Managed Services

  • Outschool used Intercom to reduce FRT by 91% throughout rapid business growth

    Tristram Hewitt Head of Customer Experience

  • How Unity’s inside sales team drove 80% of its revenue through live chat

    Jesus Requena Director, Paid Subscriptions

  • SalesLoft Drives an 8X Increase in Demo Appointments Booked Through Live Chat

    Kevin O'Malley Vice President of Marketing

  • How CloudSponge Upgraded 20% of Grandfathered Accounts in a Day

    Jay Gibb Chief Executive Officer

  • Baremetrics Increases Annual Billing by 30% Using Targeted Messages

    Josh Pigford Founder

  • Link management platform, Bitly, rolls out a better platform with Intercom

    Dan Touchette Director of Mobile and Enterprise Product

  • ThreadBeast increase conversions and customer retention with personal, multi-channel support

    Blake Bolona Head of Customer Experience

  • Pippa builds a successful podcast platform with the help of Intercom

    Erwan Jegouzo Co-founder & CTO

  • Typeform - Customer Case Study

  • FitBark - Customer Case Study

  • Later - Customer Case Study

  • How Copper generated 19 new opportunities in one month with Intercom

    Thomas Hanna Demand Generation Programs Manager

  • How Pantheon creates a unified customer experience by implementing Intercom across their sales and support teams

    Zack Rosen Chief Executive Officer

  • How Housecall Pro leverages live chat & automation for growth

    Angel Aspeytia Manager of Tech Support
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