92 inriver Testimonials

“We finally have data that is organized. We used to think it was organized, but it was just ’fake organized. This has been a real hit for us. It has been a great success."

”We have over 1000 offers available at any point in time that we personalize for our members. To be able to do this, we of course need a PIM. We also want to display product images and information in a consistent manner in all channels - from self-service checkouts and member portals in the stores to our website and our app - which is something we can do now with inRiver PIM.”

“We have increased our saleable days by 30% with inriver.”

“We save hours by using the PIM system. What previously took many hours to input now takes just a couple of hours.”

”Our e-commerce site has 11 separate catalogs for different lines of business, with a total of 22.000 items - all of them are maintained in real time.”

”inRiver PIM is our information goldmine. For us, our detailed and rich product information is a gigantic competitive advantage that is clearly driving sales. Having a PIM is absolutely necessary for us. A PIM system is the most important marketing tool we have.”

”inRiver is part of our strategy of working with new, agile technologies that streamline workflows, in order to improve data and reduce work and expensive customization in our ERP systems. We can drive development ourselves to get the system to do exactly what we want it to do. Previously one person worked full time on the catalog, now that time is down to a couple of months. Having all data in one channel frees up staff to help with other sales and marketing duties.”

”Easy multi-channel management of about 10.000 SKUs in several languages.”

”Just having a PIM system has improved our brand and increased sales, as we have a single source of product information. But that’s not enough - we are right now in the process of extending the use of PIM, because want to create a really great omnichannel customer experience with top quality product information.”

“It is easy to adapt our product information, making our website more searchable – enabling customers to find what they need more quickly. We must also have a strong tool for managing our product range. Our challenge lies particularly within finding the discrepancies in the product information. Even with 30.000 products, we must have control over the entire product range, and inRiver PIM offers strong capabilities for searching and finding the discrepancies in the product information. We are looking forward to upgrading to inRiver 6 that has an even more powerful search function, helping us perfect our product information faster and easier than ever before.”

”Now that we have all product and marketing content in one central system, we expect to expand more quickly and communicate consistently. inRiver PIM is the central link for purchasing, logistics and service, and the various systems talk to each other through the PIM. This has delivered a competitive advantage because the systems for inventory, price and product are tied to all sales channels, reducing time to market. Before, we had an employee that had to fill in all the product information for each online marketplace. Now the PIM automatically exports and enriches everything in the correct format. I imagine this is going to save us one FTE (full-time equivalent).”

”Organic traffic increased 25% due to the expansion of product content.”

”We decided to use inRiver as we could be part of the development process to get the exact system to suit our needs. We benefit both from the company’s knowledge and understanding as well as their proactive way of working with us. The PIM system makes it easy for us to guide customers with images, text and videos, so we can provide the best service wherever they interact with us. The information is of really good quality. You can rely on the text and the images, and you can easily use the information from print to web to social media.”

“To stay competitive, companies need to have inRiver PIM in place.”

“When you look at our websites they are very simple, and you might think there is not much there, she says. We don’t have very many abandoned carts, and that’s because we haven’t put loads of other distractions there. For example, we could put products on offer in the cart, and we could distract them all the way, but we don’t. It’s often what you don’t do that is more important than what you do do.”