92 inriver Testimonials

“InRiver is intuitive and user friendly and gives everyone easy access. If you can use an iPhone you can use inRiver, which made it very easy to adopt and use.”

“Before, product managers had to check 18 catalogs to be sure the data was correct. Now they know that when they approve the information in inRiver PIM, the content is approved in one place for all the catalogs. This is definitely a benefit.”

“It is easy to adapt our product information, making our website more searchable – enabling customers to find what they need more quickly. We must also have a strong tool for managing our product range. Our challenge lies particularly within finding the discrepancies in the product information. Even with 30.000 products, we must have control over the entire product range, and inRiver PIM offers strong capabilities for searching and finding the discrepancies in the product information. We are looking forward to upgrading to inRiver 6 that has an even more powerful search function, helping us perfect our product information faster and easier than ever before.”

“We are a very product-oriented and sales-oriented company. Everything circulates around the products, and we realized we had to get the information out about our products much faster. We are right now in the process of building our base of product information with texts and images, structuring it well and taking time to make it right from the start, so that we can use this to the full capacity of inRiver PIM for all channels. With this base, and with the upcoming e-commerce, our customers will be able to do a quick search and find our products both sooner and easier. We selected inRiver PIM because inRiver has a product that fits us, because their product packaging and pricing model makes it accessible also for smaller companies like us. inRiver also has a good partner network that gave us a good provider for implementation. We also saw that manydifferent companies of varying size use inRiver PIM, so we felt this was just right for us."

"We realized that the time we spend on creating or updating a product in our channels is simply too long since we have to look for information in various systems and sources and update the information separately for each channel. We needed a solution that would be the single source for all product information for all channels, but at the same time integrate easily with other systems while still maintaining a flexible data model. After researching the market, we concluded that inRiver PIM was the right solution for us. We are expecting to achieve a smoother and more efficient flow in our work, making the handling of product information both faster and easier for our product managers and getting our products published and updated much faster in all our channels. We are right now stabilizing the new system landscape, testing everything and migrating all the data and information, and are aiming to go live with PIM and the new system landscape in August 2016."

"We have to get a more efficient process in place to handle an increasing and quickly changing product assortment while reducing the time from when we select a new product to when it reaches the market in various channels. We have to be competitive."

”We have been looking at inRiver PIM for a number of years, and finally selected it as the system support for our omni-channel strategy because inRiver understood our journey. We definitely believe that implementing inRiver PIM will contribute to reaching our business goals and ambitions by ensuring that we have consistent communication and information in all channels. We also believe that inRiver PIM will help us deliver new material and new products faster onto the market. Stage one of the implementation is feeding our web shop and printed media with content from inRiver PIM, and we plan to roll out the inRiver PIM Planner tool for our campaigns in fall."

"We had the ambition to expand internationally. E-commerce was becoming top of mind, so we needed to digitize and centralize our product data to leverage it more. We needed to break down the silos of information inside our organization, simply to scale better."

"At Intermatic, if you need any product related material, you need to go through inRiver to get it. Basically, it is feeding everything, everywhere, just like it should. With inRiver, our tech sheets all look identical, beautiful, and professional."

"I often talk about ‘one-and-done’ when it comes to PIM. It means that you add or make changes once, in a single place, and then it is published in all different channels. In the end, you have the same information everywhere, regardless of touchpoint. It’s like inRiver is a very good airport. We put information in and then the system funnels it to the right place. For us at Alfa Laval, this wasn’t really achievable before."

"inRiver is so much more than just getting content to our website. It is the core of our e-commerce journey. Before inRiver, we thought we were okay, but now we know that we are in a much better place. It has opened our eyes to the endless possibilities with product data. inRiver is truly a huge game-changer for us."

"We actually have been able to build in-store studios. These are screens where customers can render their products in-store. In the past, we would not have been able to do that because the data was just not reliable. Now, colleagues can keep track of inventory themselves and be sure that it is correct."

"We are able to deliver information to our customers eight times faster now that we have a PIM."

"The reason we needed a PIM strategy is that we have an always-on approach to our website and our channels, meaning that we need to be able to distribute the same product information across our e-commerce [marketplaces], our websites, and all our other channels."

“We have high expectations to also utilize the system to be able to offer our internal people a much better overview of the services available at any given time from one place. The implementation went super efficiently and we have felt in safe hands throughout the process with Immeo as a skilled partner, and inriver as system choice has so far proved to fully meet our needs and expectations.”