Inquba Testimonials

"We needed a CX partner that helped us leverage operational and strategic interventions through an effective CX project, and inQuba proved the perfect fit."

“CX puts customers at the heart of what we do, and we have seen continuous year-on-year customer satisfaction improvement as a result. Providing real information about how agents are performing and what customers think, our CX programme allows us to track individual agents and teams as well as providing insights to solve customer problems quickly. It has had a huge effect on overall customer satisfaction internally and externally.”