41 innRoad Testimonials

“The innRoad customer service is excellent. When ever I have a question, someone is there to help.”

“My favorite part about working with innRoad has been the availability of the staff and 24 hour service. I don’t know that I have ever waited more than an hour for a response to any question I’ve had. Their staff is kind, professional, and has valuable experience.”

"Working with innRoad has freed me up to the more proactive in bettering the property-from spending more time with guests to redesign our pools and expanding offerings."

“innRoad does exactly what I need for it to do. The system is easy to use and the support is exceptional when I need them.”

“innRoad made my transition from my old PMS simple and fast. My staff LOVES the software and working with innRoad!“

“innRoad has given me the tools to stay organized and to enjoy more time with my family.”

“When I started with this motel, we were using another system. We had too many issues and the cost was eating up our profits. We work very hard to make this small business run, it’s nice to work with your service it makes things run a little smoother.”

“innRoad has helped me from the beginning. Support has been perfect and I would not be where I am today, with near perfect reviews and happy guests without ALL of you at innRoad!”

“Compared to what we used to have this is sweet! I like that it’s not real complicated. It does everything you want and need it to do. It’s user friendly and easy to train new employees.”

“Very good program, easy to use, much better then paper and no over-bookings anymore.”

“innRoad is cloud-based, so I don’t have to lug around multiple laptops to support my multiple properties. One system. All properties. Much easier.”

“Responsive, accurate customer support is a vital to a busy Innkeeper. The InnRoad support team is accessible, easy to communicate with, and a great partner for our hotel.”

“Out of all the systems that I reviewed, innRoad is superior in every way– and they encourage you to explore the competition. You won’t find a better, more functional solution for booking.”

“In past years we did everything “longhand”. Long audit reports, cash sheets, hand-written folios, etc innRoad has provided me the ability to cut down on the costs of these supplies as well as allow our desk clerks to work more efficiently.”

"I really wanted the data to be stored off-site have it be someone else’s responsibility. If our property management system was on a local computer, I’d worry about it crashing."