innRoad

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Read 41 innRoad reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch customer videos to see why companies chose innRoad as their Hotel Management Software

innRoad is a Software-as-a-Service (SaaS) hotel software solution that seamlessly integrates property management, global distribution, bookings and marketing–all on a single, easy-to-use platform designed exclusively for independent hoteliers, small hotel chains and hotel management companies.

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Customer Rating Review Scorebased on 3198 reference ratings
4.8/5.0 (3198)
  • Market Leader 2025 2025
    Summer 2025Market LeaderHotel Management Software

Featured Testimonials

  • "I like that with innRoad’s software, we can send out automated e-mails to our guests after they make a reservation. We can rely on innRoad to keep track of our reservations no matter what channel they are coming from. innRoad training and customer service has been excellent. All those I’ve spoken with have been knowledgeable, polite and helpful."

  • "I was looking for a PMS system that would make it easier for us to focus on direct bookings and an easier overall platform. innRoad helped with rate changes and online bookings. 90% of online bookings came from OTAs before innRoad. Now 55% of online bookings come from OTAs and 45% are direct bookings to our website. Data is important to us which is another reason we chose innRoad so we can see revenue changes and rates easily."

  • "I find the software very user-friendly and easy to understand. With innRoad we know we can offer better services to our customers, and that alone made the switch well worth it."

Featured Case Studies

  • How Alpen Way Chalet Lodge Increased Efficiency and Customer Service

  • Stating Your Independence Tips for Operating an Independent Hotel in a World of Global Brands

  • Dancing Bears Inn - Customer Case Study

Additional innRoad Information & Resources

Read innRoad Reviews, Testimonials & Customer References from 41 real innRoad customers.

Browse innRoad Case Studies, Customer Success Stories, & Customer References from 19 businesses that use innRoad.

Explore answers to frequently asked questions about innRoad.