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107 InMoment Case Studies

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  • Metro Bank - Customer Case Study

  • Finding the Customer Touchpoints to Enhance Their Brand

  • Jack in the Box Partners with InMoment to Elevate Digital Strategy & Accelerate Business Decisions with Advanced AI

    Tony Darden Chief Operating Officer

  • How nib New Zealand Reduced Churn by 6% through Embedding Experience Management

  • Providing Essential Experiences by Putting Customers First with New Zealand Post

    Trish Roberts Voice of Customer Programme Manager

  • Fully Automated Customer Experience Solution Supporting the Transformation into a Customer-Centric Firm

    Holger Dahl Marketing Strategy Director

  • Launching an Efficient Closed Loop Feedback Programme While Developing a Customer-Centric Organisation

    Anders Norman Director of Customer Experience

  • Indiana Farmers Insurances' Plan to Reach Out to Their Detractors Pays Off (Literally)

  • Tactics for Winning Executive Support for your CX Program

    Abhijeet Singh ANZ’s VoC Lead

  • Creating a Concise Feedback System to Improve Global Customer Experience

    Pete Hogg Director Customer Management

  • Europe’s Leading Entertainment Group Launches Multi-Site CX Programme

    Tina Bruder Manager Customer Insight

  • Uncovering Gaps in the Customer Service Experience

  • Associated Bank Sees Measurable Results with Holistic VoC Program

    Irene Hogan Senior Vice President and Director of Customer Experience

  • Ohio Mutual Insurance Group Implements Experience Program to Differentiate Their Business

    Mark C. Russell President and CEO

  • Real-Time NPS Measures Enable Aegon to Establish Operational Processes to Close the Feedback Loop Across Multiple Touchpoint

    Iain O’Connor Senior Manager - Customer Experience & Insight
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