103 InMoment Case Studies

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  • Finding the Customer Touchpoints to Enhance Their Brand

  • Alphabroder Uses Action-based Program to Increase Employee Satisfaction Scores

  • InMoment’s Smart Integrations Delivers Trustworthy Feedback

  • How nib New Zealand Reduced Churn by 6% through Embedding Experience Management

  • Providing Essential Experiences by Putting Customers First with New Zealand Post

  • Fully Automated Customer Experience Solution Supporting the Transformation into a Customer-Centric Firm

  • Launching an Efficient Closed Loop Feedback Programme While Developing a Customer-Centric Organisation

  • Indiana Farmers Insurances' Plan to Reach Out to Their Detractors Pays Off (Literally)

  • Tactics for Winning Executive Support for your CX Program

  • Creating a Concise Feedback System to Improve Global Customer Experience

  • Europe’s Leading Entertainment Group Launches Multi-Site CX Programme

  • Uncovering Gaps in the Customer Service Experience

  • Associated Bank Sees Measurable Results with Holistic VoC Program

  • Ohio Mutual Insurance Group Implements Experience Program to Differentiate Their Business

  • Real-Time NPS Measures Enable Aegon to Establish Operational Processes to Close the Feedback Loop Across Multiple Touchpoint