103 InMoment Case Studies

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  • Large Auto Manufacturer Ties CX Improvements to $53.7M Revenue Opportunity

  • Alphabroder Uses Action-based Program to Increase Employee Satisfaction Scores

  • Transforming Telco Leveraging Conversational Intelligence to Deliver Exceptional Customer Experiences

  • The Coffee Club - Customer Case Study

  • Realizing Direct Cost Savings & Churn Reduction Impact on Experience Program Success

  • Inside Volvo’s Award-Winning CX Action Planning Module

  • How Chevron Federal Credit Union Reinvigorated an 80-year Commitment to Member Service

  • Reliant is Fanatic About Making Customer Experience Part of its DNA

  • Hawaiian Airlines Achieves First-Class Excellence Through Experience Improvement

  • Finding the Customer Touchpoints to Enhance Their Brand

  • Delivering Authentic Experiences (in Addition to Delicious Pizza)

  • Unifying Customer Experience with a Thoughtful, Innovative Approach

  • Growing Customer Listening and Understanding to Inspire Satisfaction, Loyalty, and Joy

  • Driving Continuous UX Improvement and Customer Advocacy

  • Scaling Experience Improvement Across a Portfolio of Digital Products