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135 InMoment Case Studies

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  • Real-Time NPS Measures Enable Aegon to Establish Operational Processes to Close the Feedback Loop Across Multiple Touchpoint

    Iain O’Connor Senior Manager - Customer Experience & Insight

  • Medibank achieves 13,000 customer thank you calls with InMoment

  • ALDI - Customer Case Study

  • TELUS saves $1 million and boosts feedback 100% with InMoment

  • Volvo wins Best CX Transformation with InMoment

  • Chevron Federal Credit Union closes the loop in 90 days with InMoment

  • Reliant boosts NPS 152% with InMoment

  • Hawaiian Airlines improves CX across 5 languages with InMoment

  • Eastern Bank secures executive buy-in and boosts CX with InMoment

  • Barry Nash & Company runs 5 major talent studies with InMoment

  • a major outdoor equipment retailer analyzes 1 million documents per month with InMoment

  • Biogen reduces call escalations after 1 minute with InMoment

  • American Multinational Technology Company reduces survey spend with InMoment using social data

  • a Australian Financial Firm reduces non-compliance risk across hundreds of SoAs each week with InMoment

  • Burger Joints Quick-service Restaurant Chain boosts OSAT 34% with InMoment

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