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135 InMoment Case Studies

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  • Delivering Authentic Experiences (in Addition to Delicious Pizza)

  • Optimizing Features and User Experience with In-app Feedback

  • The Melting Pot boosts speed of service 47% with InMoment

  • Synergy boosts Business Contact Centre CES by 10.3% with InMoment

  • Medibank achieves 13,000 customer thank you calls with InMoment

  • Dräger rolls out customer feedback across 17 countries with InMoment

  • New Zealand Post boosts parcel delivery NPS 118% with InMoment

  • Versicherungskammer Bayern automates 10,000 daily customer surveys with InMoment

  • DSV boosts customer follow-up from 60% to 95% with InMoment

  • The British Council improves CX across 115 countries with InMoment

  • TTI Inc expands CX engagement in 6 months with InMoment

  • Sky increases call satisfaction by 6.1% with InMoment

  • The Coffee Club boosts NPS by 20 points with InMoment

  • Ohio Mutual Insurance Group boosts survey response rates to 25% with InMoment

  • Hyundai boosts online service bookings 500% with InMoment

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