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135 InMoment Case Studies

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  • Video Feedback Gives Cabela’s Results It Can See

    Nathan Borowski Communications Specialist

  • Growing Customer Listening and Understanding to Inspire Satisfaction, Loyalty, and Joy

  • Specsavers’ Journey From Traditional to Transformational CX

    Gareth Dixon Director of Central Operations

  • Global Retailer Identifies $2.5M In Potential Online Sales from Improved Web Experience

  • How Large Telecom Identified ~$6M in At-Risk Annual Revenue from Digital Product Issues

  • Leading Mobility Company Improves Reputation for a Potential $5.8M Revenue Boost

  • Large Auto Manufacturer Ties CX Improvements to $53.7M Revenue Opportunity

  • Set Your Agents Up for +25% More Positive Sentiment with Conversational Intelligence

  • How McDonald’s Australia Transformed Feedback Into Fuel for Growth

    Michael Dominish McDonald's

  • Global Rental Car Brand Uncovers $34M Tied to Pickup Speed

  • How Betty’s Burgers Transformed Customer Feedback Into Online Reputation Growth

    Janice Verdan Marketing

  • The Melting Pot boosts speed of service 47% with InMoment

  • Virgin Money UK boosts RNPS by 70% with InMoment

  • Foot Locker boosts OSAT to 84.4% with InMoment

  • U.S. Cellular cuts VoC program costs 50% with InMoment

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