"Many of our employees are on the road and work outside office hours. If they need access to data and applications for their work, we facilitate a laptop that they can take with them and use at home. This would mainly apply to fleet managers and planners in the different countries. These laptops are often on the road, with no given return date to the office, but the performance and safety of the systems remains the responsibility of the IT team. “Certainly, in relation to planning and fleet management, these laptops must function properly; they are core parts of our services.”
"If you put the time and eff ort to learn the UMS, it’s an excellent tool and makes life really easy. The beauty is you can make confi guration changes which can be rolled out to all devices in minutes not hours. For example, a fi rmware update can be remotely done or even set up to update automatically out of office hours when staff aren’t about."
“The reliability of the solution ensures that our ISRs have uncompromised and secure access to mission-critical apps they need to perform at their best.”
"With a time saving from six hours to less than one hour, we will be able to expand our digital exam programme.”
“Our legacy thin client terminals didn’t support citrix HDX, and we wanted a solution which would work with WINDOWS 10.”
"We were very happy with the roll-out and how smoothly it went. With the deployment of the IGEL devices across the organisation we’re able to meet the Windows 10 requirements that we sought to achieve, and with the IGEL UMS we can centrally administer all of the devices across the organisation without having to provide extra effort to go out to the locations. ”
"We have built a strong business relationship with IGEL. They are responsive to our needs, understand our business objectives and are flexible in their approach – in summary, an excellent company to do business with.”
“We experience very few hardware issues with the IGELs but when we do support is very easy. A few checks by the user often resolves the issue but if a replacement IGEL is required it can be up and running very quickly.”
"What really made the IGEL platform stand out for us was the faster boot-up times, performance and flexibility, and the ease of management. I still can’t figure out why some of the competing thin clients are popular as none of them come close to IGEL in terms of their management capabilities.”
“We ran a development of the web application, which took longer than we thought. But for the actual roll-out of IGEL the switch was made at 66 places. At the same time we changed screens/ monitors at most of the places. We have about 40 local IT-supports, which are run from our office, who were out and did the change, and that took about 2 months, and for the most part the change went very quickly and easily. It went smoothly. For all the places we needed to update the firmware on all the thin clients when they were rolled out, and that also went very well.”
"The manageability, ease of use, security features and level of support were top deciding factors in selecting IGEL, Citrix and Nutanix at Salem State University.”
“ The IGEL community has been a bonus, they are really doing a great job with this program. I give it top marks for the tips and scripts, and it offers a great forum for sharing/exchanging ideas and also helping each other troubleshoot."
"One of the best things about IGEL is its manageability and flexibility. Like any other technology solution, it can do a million things. However, we needed it to do about 100 things well, and IGEL delivered with flying colors. In less than 24 hours we were able to stand up a server, launch the IGEL Universal Management Suite console, and begin managing our fleet of remote endpoint devices. It was that simple.”
"We chose to partner with IGEL because they were able to meet our short list of needs – manageability, flexibility, scalability and security – while at the same time making it possible for us to leverage our existing hardware resources, which also helped to reduce capital expenditures.”
"Compared to the fat clients, the administrative outlay is virtually zero and IT can concentrate more on the data center.”