"Many of our employees are on the road and work outside office hours. If they need access to data and applications for their work, we facilitate a laptop that they can take with them and use at home. This would mainly apply to fleet managers and planners in the different countries. These laptops are often on the road, with no given return date to the office, but the performance and safety of the systems remains the responsibility of the IT team. “Certainly, in relation to planning and fleet management, these laptops must function properly; they are core parts of our services.”
"If you put the time and eff ort to learn the UMS, it’s an excellent tool and makes life really easy. The beauty is you can make confi guration changes which can be rolled out to all devices in minutes not hours. For example, a fi rmware update can be remotely done or even set up to update automatically out of office hours when staff aren’t about."
“The reliability of the solution ensures that our ISRs have uncompromised and secure access to mission-critical apps they need to perform at their best.”
“We experience very few hardware issues with the IGELs but when we do support is very easy. A few checks by the user often resolves the issue but if a replacement IGEL is required it can be up and running very quickly.”
"We wanted a cost effective way to manage all of our devices."
"In my view, the IGEL deployment with two displays has improved staff productivity and staff retention, because everything is now much easier for them to do. The staff love it and they are now free to interact with customers and provide the Druids Glen experience without barriers from their IT system.”
"Our client took a significant hit from malware and the IGEL came to the rescue. Within a few hours, we had an entire department up and running on the IGEL Linux OS, and because we didn’t have to wipe the machines’ data, integrity on the hardware was maintained.”
"And, because IGEL and Citrix work very well together, the combination of the Linux-based IGEL OS and Citrix VDI makes a lot of sense for them.”
“With the help of Citrix and IGEL we were able not only to optimize our existing financial and personnel resources but also, at the same time, to improve performance and ensure reliable IT operation.”
"Providing critical technology and services to help the homeless."
"Other thin client solutions we had looked at required a significant amount of time and resources to manage and clone workstations. With IGEL, we recognized that we could save time and money due to the robust nature of the Universal Management Suite software, and that was a big selling point for us.”
"No other vendor comes close to what IGEL has to offer in terms of management, functionality and ease-of-use. The customization capabilities available through the IGEL Universal Management Suite are like no other.”
"I plugged the UD Pocket into one of our endpoints and it worked exactly like they said it would. It was so easy to boot the IGEL OS on our existing hardware. I left it running on the machine and no one said a word during the duration of the test. It was such a seamless experience that we knew right away IGEL was the solution for us.”
"Students love the new system. In the old Kilmarnock Campus, some of the PCs were nearing end-of-life and were about to be decommissioned. Now everything is a lot quicker and they get the same experience irrespective of the device. This means they can jump from one to another and it’s the same experience.”
“Installing traditional desktop PCs was initially considered but rejected as it didn’t give the freedom or flexibility for students to work. Instead, we’ve invested in a Citrix XenDesktop VDI platform to create an environment where students can log in from wherever they are to access their own personal desktop profile and applications.”