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"The product initially seemed too big for our small organization but, due to its flexibility and scalability, assyst was able to accompany the evolution of our business from 10 to 37 billion eruos in four years."
"We get great value from assyst but we are only on in the beginning of what we can do."
Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics KPIs quickly measure team productivity, responsiveness and customer satisfaction, resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
InvGate, IT service management and IT asset management best practice meets customer needs in a practical and affordable way. Through business technology that’s as intuitive, and easy to use, as consumer-world apps and services. Technology that’s driven by customer needs not industry fads. They believe that customer value trumps features and functions. That simplicity is key. And that your time to value, through a speedy and easy implementation, is paramount.
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.
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