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"Support processes in different departments are similar. It doesn’t matter whether it’s IT, administration, logistics, etc. The process is the same everywhere: Request-Registration-Analysis-Fulfilment. Since the processes are the same, they can be automated within one unified system and to the same standards."
"The query tool and the improved web based interfaces have really made a difference for me. Smartmail has also been a revolution for us."
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …
StacksWare is the premier solution for real-time software inventory & metering for workstations, servers, and VDI. StacksWare's mission is to help organizations save massively on software licensing by discovering and …
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
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