"We’ve created a compelling customer experience on all touch points powered by digital technologies and data. ”
"Whether we need to support thousands of subscribers or millions, Bluemix allows us to easily scale our solution."
“Our IBM solutions are helping us uncover valuable insights from a goldmine of loyalty card data.”
“Applying cognitive computing technologies has enabled us to become a disruptive force in the global recruitment industry.”
“We see our embrace of cognitive technology as a major catalyst to our digital transformation and long-term revenue growth.”
"Using IBM Watson to analyze social media content, we’ve been able to uncover a deeper and more reliable source of market intelligence for book publishers."
“Our work with our IBM Business Partner Lightwell is helping us to onboard new partners more efficiently and more clearly communicate the value of EDI to the business.”
“We selected IBM because we were confident in their team’s ability to manage the complexity of our EDI requirements, Working with IBM, we remapped the existing customer integrations, identified improvements to the business logic and made changes to optimise the performance, reliability and availability of our B2B connections.”
"IBM Tealeaf solutions have enabled us to take the customer experience to the next level by bridging the gap between the feedback our customers send us and our actual interactions with them online."
“This multifaceted notification system serves our campus well, delivering emergency and critical information to faculty, staff and students with flexibility, reliability and speed.”
"The IBM solution gives us a very powerful way to personalize the online experience for each reader, dynamically and in real time."
“In this campaign, BalticMiles out competed against not only the industry, but most importantly, ourselves, tallying impressive open and entry rates. Our results show open rates up to 48 percent and a 22 percent entry rate.”
"We are very concerned about data centralisation. Better informed management is a key issue to modern banking operations. With centralised data management, the headquarters will be able to monitor branch level performance timely and accurately. Thus a secure file transfer solution is critical."
"Cognitive is helping us more rapidly understand what customers’ needs or wants are, and provide relevant conversations or information."
"The market changes rapidly and often. We have to react quickly to those changes, and IBM iX gives us the tools we need to succeed."