"The case study presented here will enable us to expand and develop innovative digital products that offer an exceptional digital customer experience and support data-driven decision-making."
“The Dynamic Rebooking tool finds the best solution for each customer, walks them through the rebooking process, handles the ticket reissue, serves up the boarding pass, and sends a reroute message for their baggage. By giving control back to the customer, we make a positive impact on their experience."
“Collaboration started right from the outset in terms of getting inputs from designers, merchandisers, buyers, brand heads and IT professionals—the team that would actually be using this tool, There were personas created for designers and buyers, and all of these ideas led to the development of the project.”
“The ability to rapidly dial up resources was a game changer for us. With our old solution, we had to shut the server down and power it back up, which added 20 minutes to the failover process. With IBM PowerVS, we simply define the recovery resources we need online, and …
“We judged that EMET Barmor and IBM had the technologies that best met our requirements at the best price. For example, IBM Storage offered the shortest RTO [recovery time objective] of all the devices we looked at. Having worked with EMET Barmor previously, we were confident we could trust in …
"Harnessing generative AI, our solution processes millions of data points through language—the foundation of all decisions—significantly augmenting human ability and transforming manufacturing efficiency and innovation."
"Thanks to experiments conducted with IBM Client Engineering and Erica, we performed real-life environment testing and tangible benefit assessment of the IBM Instana Observability solution."
“[IBM] Instana offers us end-to-end tracing, starting from a customer clicking a button down to a microservice processing requests asynchronously,”
“[IBM] Instana Observability works for us in many ways and supports our platform area mission to enable our engineering teams to build, run and operate their cloud-native products with the insight needed to troubleshoot issues and achieve speedy recovery.”
"With Instana, we have cut licensing costs for observability by 10% while gaining full observability from a single tool.”
"Our team was impressed by the depth of experience the IBM team brought to the table and the capabilities available through watsonx Orchestrate.”
"Collectively, our data stores would be a major benefit to the product development and analytics processes needed as we address the business and procurement challenges."
"Helvetia needed a partner with experience in bulk migrations to achieve a comprehensive approach—from preparation, planning and test-case building, through to the migration, onboarding to operations and hypercare. And onboarding the workloads to operations during the migration meant a seamless transition. ”
"IBM Nordcloud has integrated successfully with the Helvetia team and other partners, which has enabled the migration from the Helvetia Data-Centers to mainly AWS in such a short time-frame.”
"With the successful transformation of our IT operations and the decommissioning of our data centers, our employees now have the resources available to implement future optimizations and improvements in alignment with Helvetia’s IT strategy.”
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