Access even more references from these marketplace competitors
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
Blazeo is an ad conversion platform. As a tech-enabled services business, the services they provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools they use to do this include live chat, voice call centers, virtual assistant, and SMS communications. The tools they provide are highly customizable, allowing their services to grow as their clients expand.
Tidio offers an all-in-one customer communication solution that combines live chat, help desk, chatbots, and AI agents to help businesses deliver efficient, personalized, and responsible support experiences. Designed for companies of all sizes, Tidio enhances customer engagement and automates routine interactions while keeping human agents available for complex or sensitive inquiries. Tidio’s live chat enables real-time communication with visitors, allowing businesses to respond instantly, increase conversions, and provide proactive assistance. The help desk system organizes customer inquiries in one shared inbox, streamlining ticket management and collaboration across support teams. Tidio’s Flows (chatbot-like automations) streamline responses to common questions, guide users through predefined workflows, and help reduce response times. Lyro, the AI agent, extends this automation by understanding customer intent, retrieving relevant information, and offering accurate, trustworthy answers grounded in verified data. The AI agent is designed to be responsible and reliable – it operates transparently, avoids speculation, and seamlessly transfers conversations to human operators whenever needed. Tidio integrates with popular e-commerce and CRM platforms, supports multilingual communication, and provides analytics to track customer satisfaction, agent performance, and chatbot effectiveness. Businesses can customize workflows, automate sales and support processes, and maintain consistent, branded customer experiences across channels. All plans offer a 7-day free trial with no credit card required.
FeaturedCustomers has 1,869,995+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.