"Hotjar has flexible settings for heatmaps and session recordings, which is especially useful when you’re A/B testing and want to see how users experience each version of your design."

“If a user decided to leave the website, with Hotjar, we’re able to see if maybe the location of important information was out of the screen using Heatmaps. With click maps, we can see if users click on objects that aren’t meant to be clicked. But most importantly, Recordings allow …

"We love Hotjar’s Incoming Feedback because it gives us instant feedback from our clients' shoppers. It doesn’t interrupt the checkout flow, and allows us to fully understand the experience in real-time."

"I am ADDICTED to your tool, FYI. We installed it on inbound.org and it's been amazing for me to get insights already."

"You get all the tools you need packaged into one service for a really great price."

"Hotjar is simply delightful! Having so many research tools in one bundle makes life so much easier for me."

"Seriously loving your product. Big thank you to you and your team."

"We tried other expensive tools such as Tealeaf, but Hotjar is the best! For just $89 you get the same UX tools you would otherwise need thousands for!"

"Hotjar is like SurveyMonkey, Crazy Egg and a bunch of other amazing tools at the fraction of a price."

"My concern was around user privacy, what is/isn’t revealed, and how that kind of data is stored. I was happy to see that Hotjar had options for suppressing things like credit card numbers, so I reassured the client that in addition to suppressing keystroke data with a single click, we …

"The changes made from the Hotjar feedback poll gave us enough confidence to begin designing the new page template, which we then A/B tested to get to the final version."

"Very often, Hotjar shows us things that the numbers themselves [from Google Analytics] can’t tell us. For example, if we watch a Session Recording and see that people are stuck somewhere and they’re hovering their mouse, we know something could be wrong and we can take a closer look."

"Hotjar really empowers you to be able to see exactly what your users are doing, how they’re feeling and ultimately their reactions to the changes you make. Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback."

"A lot of tools try to sell you on the low price, but they ‘forget’ to tell that implementing can cost more, in time and money, than most people think. Hotjar was easy to implement, and it offered tremendous value for a great price."

"We use Hotjar all over the company—in Marketing to test and validate our website, in UX on all of our web-based applications and sites, in Technical Support within our knowledge base, and in User Assistance to gather info on the effectiveness of our help content. If it had been difficult …