158 Hootsuite Testimonials

“With over 45,000 followers on our main channels, we use social media to promote our employee’s content–helping put many faces behind the brand, and making them industry experts.”

"Software vendor Marketo combines social customer service with traditional service channels using Hootsuite and Salesforce.com. The move toward a multichannel customer engagement centre has seen the customer support organization achieve a customer satisfaction level of 93%."

"I’ve definitely found myself using the Hootsuite Mobile App while on a long train ride, waiting in a line and basically anywhere that my computer isn’t readily available. It lets me continue my work from anywhere."

"Using Hootsuite, we were able to monitor conversations about our panels at SXSW Interactive and engage influencers and attendees before, during and after the conference."

"Hootsuite was key in terms of helping us manage the social scalability of the #GoodTimesOutside campaign. We were trying to be hyper-regional and deliver local content to different areas of the country. To manage that on social you either need an army of people or you need a tool like Hootsuite."

"The insights and data from Hootsuite has made our decision making process easier and more effective: We know when our social networks reach peak traffic hours and what content works on what days of the week. People constantly ask questions about hiring requirements, making messaging within our social networks a high volume task. Having all the accounts in one platform and being able to answer all messages in real time is wonderful."

"Security and compliance are extremely important in the financial sector, so we need a reliable and robust social media management platform."

"Hootsuite streams allowed us to closely monitor all relevant Australian Open conversations and respond to fans when required. It also allowed us to tap into other conversations where fans may not have known we existed."

"Social media at the Australian Open has been instrumental in keeping our fans engaged and our sponsors happy. It ultimately provides a platform to increase interest in our sport."

"Hootsuite is incredibly helpful for our social media management. Being able to schedule posts in advance is a lifesaver when things get hectic."

"Integrating Pinterest along with the other social media platforms in Hootsuite is a game changer. With this integration, Hootsuite truly is the one-stop management tool all social media professionals need to adopt and have as part of their workplace."

"Hootsuite Insights helped us tap into the valuable conversations that were happening in real-time on Purdue Day of Giving. It helped us engage the right people based on their social media activity and personalize our responses to all of our donors."

"Hootsuite has been used by TEDxSydney almost since the conception of the event. It has been especially useful in monitoring each year's success with analytics and visualizing the 'bigger picture'."

"One of the biggest challenges with social is proving its ROI, but through our analytics and command center tools, we are able to show the value to the whole department and beyond. We are now coming up to our third year of working with Hootsuite and we can’t wait to see how the platform and integrations continue to develop."

"Through the Hootsuite platform we’ve been able to monitor the performance of the various teams that interact with DCT’s social channels, keeping track of pick up and response times to fans. This has been invaluable in providing the right levels of support to the business units and individuals that need it most. Because of this, we’ve noticed a reduction in first response time of 52%, and decreased overall response time to followers and fans of 24% across the board."