158 Hootsuite Testimonials

“With over 45,000 followers on our main channels, we use social media to promote our employee’s content–helping put many faces behind the brand, and making them industry experts.”

"Software vendor Marketo combines social customer service with traditional service channels using Hootsuite and Salesforce.com. The move toward a multichannel customer engagement centre has seen the customer support organization achieve a customer satisfaction level of 93%."

"I’ve definitely found myself using the Hootsuite Mobile App while on a long train ride, waiting in a line and basically anywhere that my computer isn’t readily available. It lets me continue my work from anywhere."

"Hootsuite allows us to better understand and interact with every facet of that social community. From creating unique keyword streams, to listening in on voices within the film community, to engaging with customer queries and comments, Hootsuite allows us to approach social from a dynamic and holistic vantage point."

“For us, the purpose of running a sweepstakes is to engage our current subscribers with timely and fun content. We’re giving them a chance to win new products or a gift card so that they can shop for products they’ve been wanting to purchase.”

“Once people realise that, say, 10 users can collaborate in Hootsuite— without needing to know passwords and without the risk of sharing unapproved content—the discussion goes from should we do it, to how do we do it. You can have your whole department involved on social media risk-free.”

“Hootsuite has really helped us organize our social media. The ability to pre-write many of our posts, has allowed us to create a consistent ‘voice’ for our Tweets and to properly plan out a strategy. Before Hootsuite, tweeting always felt very last minute and ‘bare bones.’ Now, the social media management aspect of my job is much more enjoyable, especially after learning from other users on ways to use the platform more effectively.”

"Hootsuite provides added flexibility, extensive training, and educational opportunities that will help our Advisers become experts in social prospecting and selling."

"We had a new organization, so we had to get to know each other and set up new practices of working together. We also wanted to bring people together on the same platform for efficiencies and governance. That’s where Hootsuite came in."

"What’s unique about Kiva is that personal connection you make when you decide to lend. We help make connections by sharing stories from two perspectives: How our borrowers’ lives have been affected by these loans and how our lenders’ lives have changed after empowering someone to improve their life."

"As a nonprofit we aren’t able to have dedicated social media managers. The Hootsuite platform, coupled with personalized education from Hootsuite’s Social Media Coaches let us leverage our regional leads to engage in social on our organization’s behalf."

"It’s important we have a social media management tool in place helping us measure and report on results, monitor our brand and its competitors and drive efficiency into our processes, globally. Hootsuite Enterprise enables us to do just that."

"We chose Hootsuite because it’s internationally renowned for its language capabilities, it allows us to track and report on our impact, and we can safely give everyone in our organization access to social."

"Because 90% of our scheduled content is for our clients’ social media channels, the combination of both the Hootsuite Scheduler and Streams features are essential for us to monitor all outbound content and resulting mentions and conversations for each client."

"UniSA has been active on social for several years, but the challenge was to encourage online conversations while supporting our communication objectives. Hootsuite provided the perfect vehicle to manage our broad social media activity and growing audience, which in turn contributes to the overall success of the University’s marketing strategy."