“I explained our frustrations with our current system, and Happy Returns explained how in-person returns would revolutionize our business and take the hard work off our hands.”
“For many brands, it’s not a good look to send unwanted clothes to the landfill. Many consumers today are increasingly conscious of sustainability.”
"Happy Returns has made it possible for us to offer seamless exchanges to our customers across the globe."
“It was perfect, serendipitous timing. Happy Returns offered international returns and was continuing to build out its capabilities, which allowed us to tailor some things. It’s now a super seamless process.”
“Whether a small or medium-sized business has to fulfill a thousand orders a month or an enterprise company is looking to process tens of thousands of orders a day, seamless and consolidated forward and reverse logistics solutions are needed. With Happy Returns and Shipwire, that’s what brands and retailers get.”
“Online shopping forces consumers to pay for things they’ve never had a chance to feel or try on. That’s why conversion rates are so low.”
"We are always looking for new ways to optimize the shopping experience for SHEIN customers – from speedier delivery to easy returns. Happy Returns has pioneered a seamless, simple returns model and we are excited to launch this offering across hundreds of Forever 21 stores across the country."
"First and foremost, Happy Returns has made our customer experience so much smoother."
"We wanted to provide customers with a better experience while also enforcing our return rules."
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