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"Gone are the days of outdated info! Working in a support environment there's always a breakdown in resources, be they old or never double-checked or simply not communicated across departments. Guru combines all of your internal resources."
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"When evaluating internal wiki solutions I was focused on simply finding one that had functional search, supported multimedia content, and a clear, visual content hierarchy. But Guru had features that did not even cross my mind for a knowledge base tool and changed the way I thought about the initial …
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"To be able to type in only one word or even a phrase that's even related to what the card is titled and have the right content appear is great. It cut down on so much time we spent just searching for information. Guru is a huge efficiency gain for …
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"The knowledge alert is one of the features in Guru that I rely on to help me do that. Whether it is to advise our staff of a new internal process or procedure, or to communicate something external and more global, writing up a quick, informative card and sending it …
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"Using Guru ensures that no matter who is awake in a particular timezone, everyone has access to what they need to successfully do their jobs. Working remotely means we cannot make meetings and face-to-face, in-person communication a blocker for productivity. Having knowledge in a single place we can count on …
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“In March, before my team launched Guru, our managers said that it was taking a literal third out of their days. So 2 ½ hours of their day on average was being just spent by answering individual one-off questions from the folks on their team.”
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“If I lost access to Guru tomorrow, my life would look similar to Robinson Crusoe’s life when he was stranded on the island. Being able to be independent and have the knowledge at your fingertips all in one space was such a game-changer.”
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“[If we lost access to Guru] we would lose everything that we’ve been trying to drive at Favor which is building a knowledge-driven culture. Building a knowledge base, a hub where people feel comfortable to trust what's in there and share it out.”
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"These days, we can’t turn around in the office and ask colleagues questions like we used to and asking the same questions in Slack is challenging. With Guru, no matter where or when we're working, our whole company can easily access the trusted information they need to do their job. …
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"The most important factor for us is global team building. The amazing talent we hire is complemented by the seamless training and onboarding processes made possible by Guru. It’s a successful partnership we’re proud to be a part of.”
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"Being able to pull Guru knowledge into Slack is huge for us. The ease with which we can take a Guru link and share it in a channel, or use the slash command to surface knowledge, or direct message the Guru bot with a question, has been key."
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"My favorite thing about Guru is the integration with Slack! I love how you can pull in any cards that are relevant into a conversation with your teammates."
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"Super easy to use and great cutting edge integrations (Chrome, Slack, etc). Before this, collective knowledge was either in people's heads, on their personal drives, if lucky, in an outdated Google Drive or Dropbox, or maybe on an even more outdated wiki."
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"Being able to verify and answer Guru cards in Slack has improved my response time as a manager, I feel confident that I'm getting my reps the answers they need quickly."
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"Guru has let me spend hours more time closing my deals compared to trying to find all the info I need for my prospects."