“For us, the solution was finding a company that would be able to support us as we continued to grow so we wouldn’t have to keep asking questions like, ‘What happens when we have 2,000 [Guru] users?’ and ‘What happens when we have 5,000 users?’ We needed something that was …

"Prior solutions were overly complex and had a high barrier of entry for use. We had to retrain people to use it, and sales reps weren't going to take the time to fit a whole new user experience into their workflow."

"Let me say, having a searchable database of our policies has done wonders for company communication. Not to mention, it's awesome to be reminded to validate cards as our company grows and information changes."

"Guru is easy, intuitive, and powerful. I love that we can create thorough, organized, trusted information, and that it's easily accessible for our Sales and Support teams. We have a ton of product information that changes frequently, as well as internal workflows to keep track of, all while juggling communication …

"Guru is a really integral part of our internal comms structure at Shopify. It gives us an opportunity to approach comms from a completely new lens of digital, asynchronous communication where the work needs to happen just as quickly, and the impact of it is probably bigger than ever because …

"Guru helps me feel independent and informed in my role even though I have only just started. I was onboarded to my role entirely remotely. It is no surprise that there is a ton of information I needed to learn while effectively sitting at a desk alone. Guru cards helped …

"Before the stay-at-home order we had an average of about 35,000 slack messages a day. We saw an overnight jump to about 60,000 messages per day after the order was issued. That's 25,000 shoulder taps, in-person chit-chats that overnight started happening in Slack. People are now referencing Guru Cards more …

"Oh my gosh, Guru factors into every part of our onboarding strategy."

"Guru is THE tool for our Support team. It contains all of the information about our company that is required by our Support team to work quickly with our customers."

"Guru has freed up an incalculable number of hours for myself and my team in HR. We are a touch point for most employees, and as we scale, our new employees also intuitively reach out with repetitive questions. Guru has more than leveled up our onboarding process, and remains an …

"We actually need you guys to come back, because our volume is growing exponentially."