124 Guru Testimonials

“[If we lost access to Guru] we would lose everything that we’ve been trying to drive at Favor which is building a knowledge-driven culture. Building a knowledge base, a hub where people feel comfortable to trust what's in there and share it out.”

"Guru works wonders for our sales team. We're finding information faster when on a call with a merchant. It's my favorite sales enablement solution I've ever worked with."

"I was a little skeptical about Guru at first, but it's one of the best choices our organization could have made. Our teammates love it and I would have never expected anyone to say they loved their internal knowledge base solution. The difference it has made is huge and I would recommend Guru to anyone."

"I'm always trying to help my clients and prospects tackle the extremely competitive developer hiring market. To be successful in the technical hiring market, education is key since developer hiring is an entirely different ball game from other types of recruiting. This is why we rely heavily on our content to educate our clients and help them be more knowledgeable about the market, and Guru help me quickly locate the right pieces for each client."

"Before Guru, in order to find answers to questions our guests had, we either had to look through emails or the FAQs section of our webpage, which was time consuming and inefficient. If we couldn't locate the information there, we would Slack the whole team until someone eventually answered. Now we can locate answers to questions within the same browser window we are already working in, which saves a lot of time."

"Guru enables us to share knowledge across multiple teams quickly and seamlessly as well as trusting that the information that surfaces is current and verified by the people who own it."

"I answer the same questions 4 times a day. I have answered them once now through guru and because of the freedom I'm spending more time with my family and staying clear if the petty questions employees just ask over and over again. Basically they have company google at their fingertips amazing."

"Guru continues to scale across our organization making it really easy for all departments to find appropriate collateral. Guru has had a tremendous impact on how efficient our sales and customer support teams are."

"At Intercom, we’re growing fast, selling and supporting a number of products into a number of different verticals to increasingly larger and larger customers. This results in a daunting amount of information and knowledge to organize. Guru helps our sales and support teams quickly access this knowledge and empowers our entire revenue team to deliver amazing, personalized, and consistent experiences to our customers at every stage of the customer journey."

"It's so powerful yet simple to use. I love having everything I need in one place and using the Chrome app I can access everything quickly while not needing to leave the page I am on. It's a no brainer for any sales team to use Guru, but it's also a great tool for other departments as well. Our engineering team uses Guru all the time so that they can track changes and new functionality on our site."

"We have aggressive revenue and growth goals. Our challenges are around scaling our team quickly, ensuring that all employees, but especially new hires, can easily access information without having to wait on a gatekeeper to provide it. Without a central knowledge base we faced issues such as delays in communication, inability to access the most updated information, and a lack of transparency between information that the Sales and Customer Success teams were using. Guru has helped to improve all three areas."

"Gone are the days of outdated info! Working in a support environment there's always a breakdown in resources, be they old or never double-checked or simply not communicated across departments. Guru combines all of your internal resources."

"Guru has so many areas that make it an intelligent design for internal documentation. Before Guru, the Handshake Support Team didn't have a method to quickly document or search for internal knowledge on the product, and we found Guru to be a great solution for this. The app itself is simple and allows for a very visually friendly organization method for a large amount of data, and the Google extension and Slack integration were very influential in allowing it to be easily brought to the team workflow."

"If you use Confluence for your internal wiki you’re doing it wrong. Guru provides trusted content that’s accessible in an instant. Our team adoption was incredibly quick. I’ve looked at a million CMS solutions and this is my favorite."

"Knowledge sharing is so much easier than it has been in previous similar positions. Guru has allowed us to speak particularly effectively to the needs of our technology literate college students, as well."