120 Guru Testimonials

"All I need to do is put in a few keywords and the result I need is in the first 5 search results, so finding things isn't a problem anymore."

"At Sling & Stone we've always used Slack to share information and knowledge. We'd have links to several different encyclopaedic-style documents, but these were difficult to maintain, navigate and share. Using Guru and Slack has made knowledge-sharing so much easier that now we have cards on everything from contact details for particular journalists to how to make Anthony Bourdain's much-revered scrambled eggs."

“When you're on the phone with a prospect or customer and you're getting deeper into the conversation on a particular topic, you can quickly search, find relevant content and share it immediately. Guru has given me the confidence in speaking with prospects knowing that the answers to the questions they are asking are readily available to me.”

"I answer the same questions 4 times a day. I have answered them once now through guru and because of the freedom I'm spending more time with my family and staying clear if the petty questions employees just ask over and over again. Basically they have company google at their fingertips amazing."

"Guru continues to scale across our organization making it really easy for all departments to find appropriate collateral. Guru has had a tremendous impact on how efficient our sales and customer support teams are."

"At Intercom, we’re growing fast, selling and supporting a number of products into a number of different verticals to increasingly larger and larger customers. This results in a daunting amount of information and knowledge to organize. Guru helps our sales and support teams quickly access this knowledge and empowers our entire revenue team to deliver amazing, personalized, and consistent experiences to our customers at every stage of the customer journey."

"It's so powerful yet simple to use. I love having everything I need in one place and using the Chrome app I can access everything quickly while not needing to leave the page I am on. It's a no brainer for any sales team to use Guru, but it's also a great tool for other departments as well. Our engineering team uses Guru all the time so that they can track changes and new functionality on our site."

"We have aggressive revenue and growth goals. Our challenges are around scaling our team quickly, ensuring that all employees, but especially new hires, can easily access information without having to wait on a gatekeeper to provide it. Without a central knowledge base we faced issues such as delays in communication, inability to access the most updated information, and a lack of transparency between information that the Sales and Customer Success teams were using. Guru has helped to improve all three areas."

"Gone are the days of outdated info! Working in a support environment there's always a breakdown in resources, be they old or never double-checked or simply not communicated across departments. Guru combines all of your internal resources."

"Guru has so many areas that make it an intelligent design for internal documentation. Before Guru, the Handshake Support Team didn't have a method to quickly document or search for internal knowledge on the product, and we found Guru to be a great solution for this. The app itself is simple and allows for a very visually friendly organization method for a large amount of data, and the Google extension and Slack integration were very influential in allowing it to be easily brought to the team workflow."

"If you use Confluence for your internal wiki you’re doing it wrong. Guru provides trusted content that’s accessible in an instant. Our team adoption was incredibly quick. I’ve looked at a million CMS solutions and this is my favorite."

"Knowledge sharing is so much easier than it has been in previous similar positions. Guru has allowed us to speak particularly effectively to the needs of our technology literate college students, as well."

"Guru constantly learns from the searches and recommends cards based on the browser content. In an era where companies are trying to find how to use AI/ML to provide value to their customers, Guru has already shown its thought leadership by utilizing AI/ML techniques."

"Before Guru, our tribal knowledge existed everywhere i.e. in our heads, in Google Docs, in notebooks on desk in our product, on our website - literally everywhere. It was time consumptive. Guru has centralized our knowledge and become a one stop shop, and we've been able to curate an onboarding experience that's exciting and unique."

"Let me say, having a searchable database of our policies has done wonders for company communication. Not to mention, it's awesome to be reminded to validate cards as our company grows and information changes."