"When evaluating internal wiki solutions I was focused on simply finding one that had functional search, supported multimedia content, and a clear, visual content hierarchy. But Guru had features that did not even cross my mind for a knowledge base tool and changed the way I thought about the initial …

"Gone are the days of outdated info! Working in a support environment there's always a breakdown in resources, be they old or never double-checked or simply not communicated across departments. Guru combines all of your internal resources."

"Guru changes the way we manage knowledge. Our team previously relied on "hive mind" knowledge. The product that we support is fairly complicated, and though we have great documentation, there are huge amounts of one-off questions which have answers that are only stored in our brains. Guru has enabled us …

“When you're on the phone with a prospect or customer and you're getting deeper into the conversation on a particular topic, you can quickly search, find relevant content and share it immediately. Guru has given me the confidence in speaking with prospects knowing that the answers to the questions they …

“Knowing very little as a new AE, almost every question I had could be answered by using Guru. From learning about Glint's POV on various topics and accessing Glint branded presentations, case studies, product overviews, to reading up on competitor intel, better understanding Glint's internal processes and our service capabilities …

“Guru is a phenomenal example of surfacing knowledge in the right form, at the right time, so reps can worry about having that human conversation. Guru is the engine behind them, empowering them to have better conversations with the information they need to keep going.”

“I really enjoy taking time with my customers. We uncover different ways they can improve their sales. Let’s say a customer asks about selling their t-shirts just on Instagram. I can actually bring up a Guru Card and look at some blogs that may be relevant for them, or some …

“In 2014, Shopify started hiring mostly remote support reps. The product was growing tremendously, and we realized that we didn’t have a single source of truth for our processes, procedures, or best practices. We expect a lot from our merchant support folks, and without having a knowledge team or a …

“Guru is a big part of our knowledge management strategy. We spend a lot of money on facilitating human conversations, so we want to ensure that those conversations are as powerful as possible. If we can make those conversations better, more knowledge-filled, and shorter, then we save a lot of …

"As the rare enterprise solution that people use several times every day, we're excited to invest in Guru and their mission to empower employees with knowledge in real-time."

"Because of Guru, our entire company is aligned across the globe. We've reduced repeat questions and I can finally stop answering emails at 10pm every night."

"Before Guru, our knowledge base simply wasn't up to date and most of the teams wouldn't even bother. It isn't that they didn't care, it felt overwhelming to just find content. What really made Guru stand out to me was the ability to take that knowledge everywhere put it into …

"Our knowledge lives in Guru and we use Guru's Slack bot to propagate it to the right people at the right time, which in turn supports Gainsight usage. End users can also easily search Guru directly for knowledge. As a result, we're seeing 4X increase in Slack channel members, and …

"I'm always trying to help my clients and prospects tackle the extremely competitive developer hiring market. To be successful in the technical hiring market, education is key since developer hiring is an entirely different ball game from other types of recruiting. This is why we rely heavily on our content …

"Before Guru, in order to find answers to questions our guests had, we either had to look through emails or the FAQs section of our webpage, which was time consuming and inefficient. If we couldn't locate the information there, we would Slack the whole team until someone eventually answered. Now …