120 Guru Testimonials

"To be able to type in only one word or even a phrase that's even related to what the card is titled and have the right content appear is great. It cut down on so much time we spent just searching for information. Guru is a huge efficiency gain for us."

"Our knowledge lives in Guru and we use Guru's Slack bot to propagate it to the right people at the right time, which in turn supports Gainsight usage. End users can also easily search Guru directly for knowledge. As a result, we're seeing 4X increase in Slack channel members, and 64% increase in Gainsight weekly active users."

"Guru is easy, intuitive, and powerful. I love that we can create thorough, organized, trusted information, and that it's easily accessible for our Sales and Support teams. We have a ton of product information that changes frequently, as well as internal workflows to keep track of, all while juggling communication with customers and prospects; being able to pull up a Chrome extension or web app to search for information that we know is accurate and thorough makes a huge difference for our efficiency and quality of support."

"All I need to do is put in a few keywords and the result I need is in the first 5 search results, so finding things isn't a problem anymore."

“Originally evaluated Guru as a Sales Enablement tool, to arm SDRs with customer stories, ICP pains, etc on the fly. We saw so much value that we ended up rolling it out to our entire organization across the globe. Cannot recommend this highly enough.”

“We play in a very competitive market where things move very quickly and speed is of the essence. Guru helps our sales team set the pace by giving them access to all the information they need right at their fingertips. This allows them to have fluid and valuable conversations with our prospects that drive revenue.”

“Guru helped us realize that we needed to structure the way we present knowledge to enable our customer-facing teams differently. We recognize that people are looking for an answer to a pertinent question and they need to be able to get that information quickly, so we make our knowledge in Guru as sound bite-ish as possible.”

“Before Guru, I’d be like, “Here’s the document you need, good luck out there.” But now with Guru, I can distill that information in a way that’s easy for reps to consume and that makes such a difference.”

“Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals.”

“Implementing Guru was really easy and fast. We worked with sales managers to help build adoption across our sales team. Early on, when someone asked a question in Slack, a sales manager would typically respond, ‘Did you Guru it?’ Everyone quickly learned to check Guru for any questions they needed answered.”

“Sending out inaccurate information could quite literally lose us a customer, or harm an important relationship. It’s really important for reps to know what content is verified and up-to-date. This is easy to do in Guru.”

“Everyone here loves Guru, especially the sales team.”

“Before Guru, it took a lot of time to locate content we already had. If I needed information for a prospect, I’d spend so much time looking through emails, Google Drive, and Slack, that eventually I would just use whatever I had on hand. We had great content, but we weren’t getting the maximum value from it.”

"When I asked my sales reps ‘Does Guru make you better at your job every day?' Across the board, they scored Guru 4s and 5s out of 5. Every single person on the sales team said ‘this makes me more confident in my day job."

“Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned something valuable from the salesperson; responsiveness; quality and speed of interaction.”