"Using Guru ensures that no matter who is awake in a particular timezone, everyone has access to what they need to successfully do their jobs. Working remotely means we cannot make meetings and face-to-face, in-person communication a blocker for productivity. Having knowledge in a single place we can count on available at our fingertips no matter where we're doing the work is what gives us that security to make decisions asynchronously, and ensures that remote work can help any company continue to grow and thrive."
"Guru helps me feel independent and informed in my role even though I have only just started. I was onboarded to my role entirely remotely. It is no surprise that there is a ton of information I needed to learn while effectively sitting at a desk alone. Guru cards helped me learn about the company, its policies, and also info related to my role. All could be done without pestering my colleagues who I hadn't even met yet."
“In March, before my team launched Guru, our managers said that it was taking a literal third out of their days. So 2 ½ hours of their day on average was being just spent by answering individual one-off questions from the folks on their team.”
"Guru can turn a 90 second chore to 10 seconds. Since we do it so many times a day, with so many dispatchers it saves us multiple hours a day."
"All I need to do is put in a few keywords and the result I need is in the first 5 search results, so finding things isn't a problem anymore."
“Originally evaluated Guru as a Sales Enablement tool, to arm SDRs with customer stories, ICP pains, etc on the fly. We saw so much value that we ended up rolling it out to our entire organization across the globe. Cannot recommend this highly enough.”
“We play in a very competitive market where things move very quickly and speed is of the essence. Guru helps our sales team set the pace by giving them access to all the information they need right at their fingertips. This allows them to have fluid and valuable conversations with our prospects that drive revenue.”
“Guru helped us realize that we needed to structure the way we present knowledge to enable our customer-facing teams differently. We recognize that people are looking for an answer to a pertinent question and they need to be able to get that information quickly, so we make our knowledge in Guru as sound bite-ish as possible.”
“Before Guru, I’d be like, “Here’s the document you need, good luck out there.” But now with Guru, I can distill that information in a way that’s easy for reps to consume and that makes such a difference.”
“Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals.”
“Implementing Guru was really easy and fast. We worked with sales managers to help build adoption across our sales team. Early on, when someone asked a question in Slack, a sales manager would typically respond, ‘Did you Guru it?’ Everyone quickly learned to check Guru for any questions they needed answered.”
“Sending out inaccurate information could quite literally lose us a customer, or harm an important relationship. It’s really important for reps to know what content is verified and up-to-date. This is easy to do in Guru.”
“Everyone here loves Guru, especially the sales team.”
“Before Guru, it took a lot of time to locate content we already had. If I needed information for a prospect, I’d spend so much time looking through emails, Google Drive, and Slack, that eventually I would just use whatever I had on hand. We had great content, but we weren’t getting the maximum value from it.”
"When I asked my sales reps ‘Does Guru make you better at your job every day?' Across the board, they scored Guru 4s and 5s out of 5. Every single person on the sales team said ‘this makes me more confident in my day job."