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"No one on our team will use any new app. It had to work in Slack because we just live there. We needed a knowledge base solution, but one that didn't feel like a separate app."
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"Guru changes the way we manage knowledge. Our team previously relied on "hive mind" knowledge. The product that we support is fairly complicated, and though we have great documentation, there are huge amounts of one-off questions which have answers that are only stored in our brains. Guru has enabled us …
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"In a professional services environment like ours, sharing knowledge is paramount. The leadership team, and leads on each client account, need to share HR processes, media landscape knowledge and client context quickly, easily and in a way that ensure the information is always up to date. Our previous attempts at …
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"FirstMark was a proud investor in Rick’s first company, Boomi, and we are thrilled to support the seasoned team at Guru on their mission to empower revenue teams to deliver delightful customer experiences."
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"A strategic extension to Slack, Guru empowers modern revenue teams by making previously siloed knowledge more accessible and transparent."
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"Proud investor in Guru. Knowledge sharing is a problem every org faces, solutions like this are needed."
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"Guru has made my job so much easier. I can find the information I need within seconds vs. the frustration I had with our previous solution."
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"Guru works wonders for our sales team. We're finding information faster when on a call with a merchant. It's my favorite sales enablement solution I've ever worked with."
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"Guru allows me to address client needs on the fly. Guru is the easiest way to get trusted information quickly and it’s not even close."
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"Guru is the easiest way to get information. The ability to recall information instantly is invaluable. Knowing that it is always up-to-date is icing on the cake."
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"At Sling & Stone we've always used Slack to share information and knowledge. We'd have links to several different encyclopaedic-style documents, but these were difficult to maintain, navigate and share. Using Guru and Slack has made knowledge-sharing so much easier that now we have cards on everything from contact details …
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"We are huge users of Slack on the Greenhouse sales team. Internal sales conversations happen here all day long. Having Guru + Slack ensures our sales reps have a highly streamlined workflow with Guru ensuring all our sales knowledge lives right where sales conversations are taking place."
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"To be able to type in only one word or even a phrase that's even related to what the card is titled and have the right content appear is great. It cut down on so much time we spent just searching for information. Guru is a huge efficiency gain for …
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"Guru can turn a 90 second chore to 10 seconds. Since we do it so many times a day, with so many dispatchers it saves us multiple hours a day."
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"All I need to do is put in a few keywords and the result I need is in the first 5 search results, so finding things isn't a problem anymore."