120 Guru Testimonials

“Originally evaluated Guru as a Sales Enablement tool, to arm SDRs with customer stories, ICP pains, etc on the fly. We saw so much value that we ended up rolling it out to our entire organization across the globe. Cannot recommend this highly enough.”

"We saw an overall decrease in the slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru."

"At Intercom, we’re growing fast, selling and supporting a number of products into a number of different verticals to increasingly larger and larger customers. This results in a daunting amount of information and knowledge to organize. Guru helps our sales and support teams quickly access this knowledge and empowers our entire revenue team to deliver amazing, personalized, and consistent experiences to our customers at every stage of the customer journey."

"FirstMark was a proud investor in Rick’s first company, Boomi, and we are thrilled to support the seasoned team at Guru on their mission to empower revenue teams to deliver delightful customer experiences."

"A strategic extension to Slack, Guru empowers modern revenue teams by making previously siloed knowledge more accessible and transparent."

"Proud investor in Guru. Knowledge sharing is a problem every org faces, solutions like this are needed."

"Guru has made my job so much easier. I can find the information I need within seconds vs. the frustration I had with our previous solution."

"Guru works wonders for our sales team. We're finding information faster when on a call with a merchant. It's my favorite sales enablement solution I've ever worked with."

"Guru allows me to address client needs on the fly. Guru is the easiest way to get trusted information quickly and it’s not even close."

"Guru is the easiest way to get information. The ability to recall information instantly is invaluable. Knowing that it is always up-to-date is icing on the cake."

"In a professional services environment like ours, sharing knowledge is paramount. The leadership team, and leads on each client account, need to share HR processes, media landscape knowledge and client context quickly, easily and in a way that ensure the information is always up to date. Our previous attempts at doing this in a central database worked for a couple of weeks, before they ended up being forgotten, and ultimately became useless."

"At Sling & Stone we've always used Slack to share information and knowledge. We'd have links to several different encyclopaedic-style documents, but these were difficult to maintain, navigate and share. Using Guru and Slack has made knowledge-sharing so much easier that now we have cards on everything from contact details for particular journalists to how to make Anthony Bourdain's much-revered scrambled eggs."

"We are huge users of Slack on the Greenhouse sales team. Internal sales conversations happen here all day long. Having Guru + Slack ensures our sales reps have a highly streamlined workflow with Guru ensuring all our sales knowledge lives right where sales conversations are taking place."

"To be able to type in only one word or even a phrase that's even related to what the card is titled and have the right content appear is great. It cut down on so much time we spent just searching for information. Guru is a huge efficiency gain for us."

"Guru can turn a 90 second chore to 10 seconds. Since we do it so many times a day, with so many dispatchers it saves us multiple hours a day."