OVERALL CUSTOMER
REFERENCE RATING
4.8

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"Once reps feel like they are going to our enablement solution and there's a case study they know woul..."
Ben Gibson
Director of Sales Productivity
"Prior solutions were overly complex and had a high barrier of entry for use. We had to retrain people..."
Charity Stebbins
Senior Manager of Content & Product Marketing
"Guru has made my job so much easier! I can find the information I need within seconds vs. the frustra..."
Cynthia Loiselle-Seguin
Shopify
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"Sending out inaccurate information could quite literally lose us a customer, or harm an important rel..."
David Aronica
Director of Business Development
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"Everyone here loves Guru, especially the sales team...."
Esther Chung
Director of Content Marketing
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"Before Guru, it took a lot of time to locate content we already had. If I needed information for a pr..."
Alec Rogers
Business Development Manager
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"Guru is a phenomenal example of surfacing knowledge in the right form, at the right time, so reps can..."
Marcie Murray
Director of Support
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"I really enjoy taking time with my customers. We uncover different ways they can improve their sales...."
Ethan Brown
Support
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"In 2014, Shopify started hiring mostly remote support reps. The product was growing tremendously, and..."
Dana Tessier
Director of Knowledge Management
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"Guru is a big part of our knowledge management strategy. We spend a lot of money on facilitating huma..."
Toby Shannan
Senior Vice President of Support
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"Guru changes the way we manage knowledge. Our team previously relied on "hive mind" knowledge. The pr..."
Morgan Imel
Customer Support Analyst
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"Our knowledge lives in Guru and we use Guru's Slack bot to propagate it to the right people at the ri..."
Eraj Siddiqui
Director, Customer Success Operations
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"Knowledge sharing is so much easier than it has been in previous similar positions. Guru has allowed..."
Katherine Veach
Program Manager
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"Before Guru, our tribal knowledge existed everywhere i.e. in our heads, in Google Docs, in notebooks..."
Jaleel Mackey
Manager of Business Development
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"We're using Guru to maintain product knowledge for support, success, and sales teams. It's streamline..."
Collin Cunninghame
Operations Support Lead
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"How easy, fast, and convenient it is to get the answers you need to do your job. It has allowed me to..."
Mathew Mosveen
Customer Success
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Testimonials & Customer References of individual Guru customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Guru is the right business software or service for your company.

We monitor all 101 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.