348 Guidewire Testimonials

"It was important for us to find the right solutions for our business. Our preference was that these be from the same vendor so that we could best leverage our internal IT skills across systems. We also wanted to remain self-reliant since we will be living with these systems long-term, so the systems needed to be easy to work with. Guidewire offered individually strong applications with the added benefit of a common architectural foundation, which met our needs nicely. PolicyCenter and BillingCenter will enable us to personalize the communications and level of service we provide. Technology limitations will no longer be a barrier to the service enhancements and process improvements we would like to implement. For instance, we’ll be able to get policies into the hands of our customers more quickly."

"Guidewire BillingCenter has all of the features we were looking for in a billing system and more. We live in the system and are enjoying the enhancements it brings to our daily lives and the service level improvements we are able to share with our agents and policyholders. Guidewire BillingCenter is a well thought out product. We are excited about the business and service-level improvements BillingCenter will help us make and how easily and accurately we will be able to share information across our company, with our policyholders, and with our agents. BillingCenter will also grow with us, helping us meet future strategic and compliance objectives."

"We found Guidewire ClaimCenter to be significantly ahead of other systems on the market. Our Guidewire implementation project was the smoothest we have ever experienced – and it came in both on time and on budget."

"It became clear in the evaluation process that Guidewire has extensive industry expertise as evidenced by the design of the application and its ease of use for adjusters. ClaimCenter's automated workflow and assignment capabilities will enable us to enhance services to our agents and policyholders. Our adjusters' time will be optimized allowing them to perform value-added activities for a more efficient claims handling process."

"We selected Guidewire BillingCenter because it is a state-of-the-art system built on modern technology, it includes excellent functionality out of the box, and is flexible allowing us to easily configure it to support our specific requirements. Guidewire has an excellent reputation, and a great track record of recent successful billing system implementations, making them an ideal business partner for us. We decided to expand our partnership with Guidewire as we have been happy with our relationship and with Guidewire BillingCenter®, which we are currently implementing, Guidewire ClaimCenter will allow us to more easily implement new technologies, handle claims processing more efficiently and quickly, and provide our remote workforce with better tools to do their job."

"The Guidewire modules for rating and client data management will help us increase our service levels and give us the flexibility we need to adapt to market changes and customer needs. Since we are now in production with Guidewire BillingCenter and ClaimCenter and are currently in the process of implementing Guidewire PolicyCenter, it made sense to leverage Guidewire’s pre-integrated modules to help us realize additional benefits quickly."

"Guidewire’s InsuranceSuite products appealed to us as functionally strong systems designed to work well together and integrate easily with our other applications to best support our business. They are an ideal fit for our company and we are excited about the project and the possibilities that lie ahead for our employees and clients."

"We are excited about the prospect of using Guidewire DataHub and InfoCenter as our primary data source. Having a complete solution with InsuranceSuite and Guidewire’s data management and business intelligence products will allow our users to quickly retrieve data and generate actionable business insights."

"Good data is critical to helping the organization achieve its strategic goals. The implementation of DataHub and InfoCenter, when combined with InsuranceSuite, will provide us with significantly greater operational visibility, in order to be more responsive to our customers and business partners."

"Guidewire provided us with well designed solutions and the expertise to help us make our vision a reality. We have been able to improve our processes and leverage the best practices built into the Guidewire applications. Our agents and independent brokers have welcomed the change and are finding PolicyCenter easy to use."

"Our companies are beginning to realize benefits from the common processes and business rules we now share - and from our common Guidewire technology platform. We are already seeing both operational and strategic efficiencies, and we can leverage our shared IT skills across our Guidewire systems which will prove beneficial for ongoing development and post-production maintenance."

"The Dominion is committed to ‘doing the right thing’ and our ClaimCenter decision is no exception. This new system will serve us well for years to come, and enables us to continue improving the excellent claims service our policyholders and brokers expect. We have been very impressed with Guidewire's unique combination of insurance software expertise and deep understanding of our industry."

"The Dominion looks to empower brokers and policyholders as much as possible. BillingCenter will allow us to offer options to our policyholders; options that suit how they prefer to interact with us whether through their broker, online or via smart phone."

"We are confident that implementing Guidewire ClaimCenter will improve claims processing efficiency, reduce the potential for errors, and provide improved analytics. Equipped with this new tool, The Guarantee will truly be operating on the cutting edge of claims management technology, vastly increasing our claims processing and customer service capabilities. In addition, through our significant investment in modern and sophisticated claims management technology, we hope to reinforce to the marketplace and to our staff an image of our organization that is agile, dynamic, capable, and professional."

"Guidewire's technology was a very good match to Ohio Casualty's core architectural principles. Guidewire's configuration and scalability capabilities are in-line with our existing architectures for policy processing we're confident we'll have a very smooth installation with their experienced implementation team."