348 Guidewire Testimonials

"With the flexibility and power of Guidewire ClaimCenter, we've been able to implement our ideal claims process rather than having to force-fit the process to technology as we had done with other systems. For the first time, our entire management team and key stakeholders have an up-to-the minute and complete view into our claims handling process, allowing managers to proactively oversee their team's workloads and giving other stakeholders ‘view-only' access to keep everyone current on claim status."

"In our migration project, we have focused on auditability. I was surprised in a very positive way how smooth the migration went, despite the technical complexities that the project had to tackle. Data quality together with reconciliation is extraordinary."

"In Guidewire we found the ideal strategic partner for our business transformation. ClaimCenter handily met our business and technical requirements and will enable us to best leverage our in-house expertise and readily make system changes for the benefit of our internal users and our policyholders."

"ADAC has selected Guidewire ClaimCenter as its core component for the ADAC roadside and medical assistance process, following a lengthy evaluation process and a proof-of-concept based on some key business requirements. Being at the very heart of the ADAC service offering, the Guidewire system is envisioned to replace a number of legacy applications in the course of the project, and possibly will be extended to other business functions in subsequent project phases. The project will be executed by a joint team of Guidewire and ADAC-staff at the ADAC headquarters in Munich, Germany, whereby the ADAC-team consists of members from both business and various IT-functions. ADAC expects to improve its flexibility and transparency in the roadside and medical assistance process, and will establish with the Guidewire system one of the foundations for the future system landscape according the ADAC IT-strategy."

"We have a major opportunity to make a positive impression on our customers depending on how well we handle their claims. Guidewire ClaimCenter will help us expand this capability and complement our existing systems."

"We are excited about the possibilities ClaimCenter offers for our business. Having a single claims management platform to support our global book of insurance business is a significant development for us. We believe that ClaimCenter will enable us to capture data better and allow for process efficiency and enhanced consistency across our insurance lines, thereby allowing us to offer the highest quality services to our clients."

"We believe that ClaimCenter is the ideal system to support our expert team of adjusters in providing prompt, efficient, and professional claims service. We worked with Guidewire’s Value Consulting Group and utilized the Guidewire Wedge Business Case™ methodology to determine the impact a new claims management system could have on our business, which was compelling."

"Finding the right partner to help us consolidate our existing underwriting, policy administration, and claims systems played a significant role in the selection process. We are excited about the possibilities PolicyCenter and ClaimCenter will bring and believe this new technology platform will help us as we continue to grow our business."

"Our choice of PolicyCenter and BillingCenter has been validated, over the course of this 12 month project, in how easy this software is to handle as we have configured it to our particular needs. We are also gratified to see that the first phase of the project was completed on time, in scope, under budget and met our quality specifications."

"We selected Guidewire ClaimCenter to help us manage our business growth in the coming years, and we believe that it will help us do that effectively. ClaimCenter will enable us to extend our capabilities to support growth, give us new opportunities for operational efficiency, and will enable us to continue providing excellent customer service."

"ClaimCenter is built on a modern technology platform and is fully compliant with our IT architecture and standards. It is capable of easily integrating with our other applications and services through several types of interfaces. With ClaimCenter, we are taking a significant step on our IT roadmap with regards to reviewing and modernizing our suite of applications."

"Guidewire ClaimCenter was successfully implemented in just under eight months. We are now in production with a state-of-the-art, web-based claims system that will grow alongside our business, and will enable us to further improve the levels of service we provide our customers. The system will also improve process efficiency and will allow the business to tailor products and services for our clients and customers."

"ClaimCenter will transform the handling of UK property repair claims, which will help us smoothly and effectively grow our business. Our goal is to create customer solutions and a one-stop-shop. Guidewire ClaimCenter is an ideal fit for Homeserve and for the UK market."

"One of the key reasons we selected Guidewire InsuranceSuite was because we were impressed with the rich features and completeness of the individual systems that make up the suite. The strength of each system coupled with the benefits of having our core systems on one cohesive platform, including productivity and efficiency gains, was confirmation that InsuranceSuite was the ideal choice to help us meet our needs."

"BillingCenter has an important role to play in ensuring the continual improvement of our operational processes. It is delivering tangible benefits to both the business and our agency network and provides us with the scope to make further enhancements to meet our needs in the future."