348 Guidewire Testimonials

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  • "We selected Guidewire PolicyCenter and BillingCenter for the comprehensive functionality each system provides. We wanted to equip our employees with the best technology we could find and believe that these products will support their efforts and enable us to be more responsive to our customers and agents."

  • "ClaimCenter helped us make emergency payments to people who had lost everything."

  • "With the launch of Motorists Insurance, we are now able to offer one technology platform and a consistent set of processes and procedures to serve our independent agents and associates. Internal and external stakeholder feedback has been positive, especially regarding our independent agents’ experiences with the new portals. Overall, we are very pleased with the new platform."

  • "We were impressed with each solution from Guidewire – ClaimCenter, PolicyCenter, and BillingCenter – as well as the overall enterprise capabilities that Guidewire InsuranceSuite exhibited throughout the selection process. From the automation opportunities to the rich source data for decision making, InsuranceSuite included a toolset that we felt could help us continue to profitably grow our business."

  • "ADAC has selected Guidewire ClaimCenter as its core component for the ADAC roadside and medical assistance process, following a lengthy evaluation process and a proof-of-concept based on some key business requirements. Being at the very heart of the ADAC service offering, the Guidewire system is envisioned to replace a number of legacy applications in the course of the project, and possibly will be extended to other business functions in subsequent project phases. The project will be executed by a joint team of Guidewire and ADAC-staff at the ADAC headquarters in Munich, Germany, whereby the ADAC-team consists of members from both business and various IT-functions. ADAC expects to improve its flexibility and transparency in the roadside and medical assistance process, and will establish with the Guidewire system one of the foundations for the future system landscape according the ADAC IT-strategy."

  • "We have a major opportunity to make a positive impression on our customers depending on how well we handle their claims. Guidewire ClaimCenter will help us expand this capability and complement our existing systems."

  • "We are excited about the possibilities ClaimCenter offers for our business. Having a single claims management platform to support our global book of insurance business is a significant development for us. We believe that ClaimCenter will enable us to capture data better and allow for process efficiency and enhanced consistency across our insurance lines, thereby allowing us to offer the highest quality services to our clients."

  • "We believe that ClaimCenter is the ideal system to support our expert team of adjusters in providing prompt, efficient, and professional claims service. We worked with Guidewire’s Value Consulting Group and utilized the Guidewire Wedge Business Case™ methodology to determine the impact a new claims management system could have on our business, which was compelling."

  • "Finding the right partner to help us consolidate our existing underwriting, policy administration, and claims systems played a significant role in the selection process. We are excited about the possibilities PolicyCenter and ClaimCenter will bring and believe this new technology platform will help us as we continue to grow our business."

  • "Our choice of PolicyCenter and BillingCenter has been validated, over the course of this 12 month project, in how easy this software is to handle as we have configured it to our particular needs. We are also gratified to see that the first phase of the project was completed on time, in scope, under budget and met our quality specifications."

  • "We selected Guidewire ClaimCenter to help us manage our business growth in the coming years, and we believe that it will help us do that effectively. ClaimCenter will enable us to extend our capabilities to support growth, give us new opportunities for operational efficiency, and will enable us to continue providing excellent customer service."

  • "ClaimCenter is built on a modern technology platform and is fully compliant with our IT architecture and standards. It is capable of easily integrating with our other applications and services through several types of interfaces. With ClaimCenter, we are taking a significant step on our IT roadmap with regards to reviewing and modernizing our suite of applications."

  • "Guidewire ClaimCenter was successfully implemented in just under eight months. We are now in production with a state-of-the-art, web-based claims system that will grow alongside our business, and will enable us to further improve the levels of service we provide our customers. The system will also improve process efficiency and will allow the business to tailor products and services for our clients and customers."

  • "ClaimCenter will transform the handling of UK property repair claims, which will help us smoothly and effectively grow our business. Our goal is to create customer solutions and a one-stop-shop. Guidewire ClaimCenter is an ideal fit for Homeserve and for the UK market."

  • "One of the key reasons we selected Guidewire InsuranceSuite was because we were impressed with the rich features and completeness of the individual systems that make up the suite. The strength of each system coupled with the benefits of having our core systems on one cohesive platform, including productivity and efficiency gains, was confirmation that InsuranceSuite was the ideal choice to help us meet our needs."