348 Guidewire Testimonials

"Now we’re agile, and we’re able to move quickly and make changes. We’re free to do what we need to do to be successful and grow our company."

"Thanks to the ‘one company, one solution, one experience’ vision and leadership of our CEO, David Kaufman, we adopted the mindset of an 85-year-old startup and took a greenfield approach, allowing us the unique opportunity to reinvent our business, IT, and organizational structure. In essence, it mitigated the need to integrate with disparate and antiquated systems and business processes being used by our various affiliates, and enabled us to create a brand new commercial lines company. We were able to collaborate effectively with Guidewire to facilitate a smooth implementation and complete the project on time and on budget."

"We were impressed by Guidewire’s industry reputation and commitment to its customers. Seibels’ suite of business process outsourcing solutions will be strengthened by Guidewire’s technology."

"We are looking forward to the enhanced customer service capabilities that InsuranceSuite will bring. We are excited to give our customers a 360 degree view of their relationship with us as well as more flexibility around how they choose to interact with us whether that be in a mobile or traditional browser-based environment."

"We were impressed with each solution from Guidewire – ClaimCenter, PolicyCenter, and BillingCenter – as well as the overall enterprise capabilities that Guidewire InsuranceSuite exhibited throughout the selection process. From the automation opportunities to the rich source data for decision making, InsuranceSuite included a toolset that we felt could help us continue to profitably grow our business."

"ADAC has selected Guidewire ClaimCenter as its core component for the ADAC roadside and medical assistance process, following a lengthy evaluation process and a proof-of-concept based on some key business requirements. Being at the very heart of the ADAC service offering, the Guidewire system is envisioned to replace a number of legacy applications in the course of the project, and possibly will be extended to other business functions in subsequent project phases. The project will be executed by a joint team of Guidewire and ADAC-staff at the ADAC headquarters in Munich, Germany, whereby the ADAC-team consists of members from both business and various IT-functions. ADAC expects to improve its flexibility and transparency in the roadside and medical assistance process, and will establish with the Guidewire system one of the foundations for the future system landscape according the ADAC IT-strategy."

"We have a major opportunity to make a positive impression on our customers depending on how well we handle their claims. Guidewire ClaimCenter will help us expand this capability and complement our existing systems."

"We are excited about the possibilities ClaimCenter offers for our business. Having a single claims management platform to support our global book of insurance business is a significant development for us. We believe that ClaimCenter will enable us to capture data better and allow for process efficiency and enhanced consistency across our insurance lines, thereby allowing us to offer the highest quality services to our clients."

"We believe that ClaimCenter is the ideal system to support our expert team of adjusters in providing prompt, efficient, and professional claims service. We worked with Guidewire’s Value Consulting Group and utilized the Guidewire Wedge Business Case™ methodology to determine the impact a new claims management system could have on our business, which was compelling."

"Finding the right partner to help us consolidate our existing underwriting, policy administration, and claims systems played a significant role in the selection process. We are excited about the possibilities PolicyCenter and ClaimCenter will bring and believe this new technology platform will help us as we continue to grow our business."

"Our choice of PolicyCenter and BillingCenter has been validated, over the course of this 12 month project, in how easy this software is to handle as we have configured it to our particular needs. We are also gratified to see that the first phase of the project was completed on time, in scope, under budget and met our quality specifications."

"We selected Guidewire ClaimCenter to help us manage our business growth in the coming years, and we believe that it will help us do that effectively. ClaimCenter will enable us to extend our capabilities to support growth, give us new opportunities for operational efficiency, and will enable us to continue providing excellent customer service."

"ClaimCenter is built on a modern technology platform and is fully compliant with our IT architecture and standards. It is capable of easily integrating with our other applications and services through several types of interfaces. With ClaimCenter, we are taking a significant step on our IT roadmap with regards to reviewing and modernizing our suite of applications."

"Guidewire ClaimCenter was successfully implemented in just under eight months. We are now in production with a state-of-the-art, web-based claims system that will grow alongside our business, and will enable us to further improve the levels of service we provide our customers. The system will also improve process efficiency and will allow the business to tailor products and services for our clients and customers."

"ClaimCenter will transform the handling of UK property repair claims, which will help us smoothly and effectively grow our business. Our goal is to create customer solutions and a one-stop-shop. Guidewire ClaimCenter is an ideal fit for Homeserve and for the UK market."