348 Guidewire Testimonials

"Guidewire’s Value Consulting team showed us the benefits Claim Center could bring to our organization, correlating these benefits to our strategic objectives. We expect that Claim Center will make an ideal foundation on which to grow our business and raise our service levels."

"We serve the military community—active duty and retired folks who may need to be able to be serviced 24/7. We have to have the technology to be able to support our customers however they want to do business with us. InsuranceNow has been a game changer."

“We selected InsuranceNow because we needed a comprehensive, highly configurable, user-friendly, and affordable system that could not only handle expansion but also increase efficiency and productivity for our core business functions and workflows, Increasing our technological agility will enable FCIC and USH&C to enter new states and introduce new rates and products to the market with greater efficiency. This strategic investment lets us pursue an ambitious business model without having to dramatically increase our workforce.”

"We are confident that implementing Guidewire ClaimCenter will improve claims processing efficiency, reduce the potential for errors, and provide improved analytics. Equipped with this new tool, The Guarantee will truly be operating on the cutting edge of claims management technology, vastly increasing our claims processing and customer service capabilities. In addition, through our significant investment in modern and sophisticated claims management technology, we hope to reinforce to the marketplace and to our staff an image of our organization that is agile, dynamic, capable, and professional."

"Guidewire's technology was a very good match to Ohio Casualty's core architectural principles. Guidewire's configuration and scalability capabilities are in-line with our existing architectures for policy processing we're confident we'll have a very smooth installation with their experienced implementation team."

"We did a thorough evaluation of our claim system replacement options prior to selecting Guidewire ClaimCenter. We chose ClaimCenter due to all that the system offered us - a streamlined claims process, more flexibility in our approach to our claims handling, and improved process efficiencies."

"Our previous experience with ClaimCenter played a large part in selecting PolicyCenter and BillingCenter. We were pleased with the high level of responsiveness displayed by the Guidewire team to any issues raised during the ClaimCenter implementation project. In addition, we respected Guidewire’s commitment to their cohesive vision of InsuranceSuite and their continuous demonstration of progress towards that vision."

"With ClaimCenter, we gained a much more proficient, flexible and usable system improving claims handling. Claims data is now collected in a more normalized manner; improved reporting capability and best practice enforcement (as needed) using business rules and automated workflows, has resulted in better decision-making."

"In Guidewire we found the ideal strategic partner for our business transformation. ClaimCenter handily met our business and technical requirements and will enable us to best leverage our in-house expertise and readily make system changes for the benefit of our internal users and our policyholders."

"Guidewire InsuranceSuite will enable us to grow our business quickly and efficiently. We will also be able to apply industry leading practices to our processes, refining them where needed to ensure that we continue to provide the fast and reliable service our agents and insureds expect from us."

"These additional Guidewire modules for Reinsurance and Client Data Management are ideal to help us further improve our service capabilities and the efficiencies of our operations. The fact that they are pre-integrated to work with our other Guidewire InsuranceSuite systems is very beneficial for us and will enable us to more quickly experience the benefits they can provide."

"We selected Guidewire to partner with on our business transformation project for a variety of reasons. We were impressed with Guidewire’s track record of customer success as well as with the maturity of its products. We also knew that Guidewire is going to continue to make investments in its technology, and this was key in our decision."

"ClaimCenter is a key component of our larger ongoing business transformation. We have been impressed with the robust functionality and precision that ClaimCenter has brought to our claims transactions and are looking forward to leveraging the system as a platform for our future growth."

"We’re already seeing the early benefits of our ClaimCenter implementation. Standard property claims are being completed and paid within the day, versus the several days it previously took. We’re looking forward to providing our customers with even better service as we continue to realize faster claims cycle times with ClaimCenter."

"We are looking forward to the enhanced customer service capabilities that InsuranceSuite will bring. We are excited to give our customers a 360 degree view of their relationship with us as well as more flexibility around how they choose to interact with us whether that be in a mobile or traditional browser-based environment."