"Leveraging Guidewire Cloud will deliver flexibility and scalability so we can stay ahead of evolving customer needs by quickly implementing Guidewire’s latest updates and innovations to help drive our speed to market and further enable growth."

"We needed a customizable platform to support the complexity and quantity of business we do for our small and midsize (SMB) business units."

"Guidewire's product maturity and market share, as well as its responsiveness, industry knowledge, and track record of successful implementations were important factors in our decision-making process. We look forward to leveraging the best technology and tools available to continue improving our success, and our team is excited about what the …

"We needed to simplify and standardise our claims handling processes and platform. Guidewire has delivered exactly what they promised with ClaimCenter. It is the ideal modern technology platform to help us realise our claims handling vision, incorporate best practices across our company, and provide consistent, fair service to our customers. …

"We required a best-in-class technology solution in claims management to provide our customers with the best quality of service. It is crucial for us to have processes that are as swift as possible, smooth, and customer-friendly."

"Claims is a critical customer touch point and ClaimCenter will be vital in helping us improve our overall customer experience. ClaimCenter will provide our claims handlers and managers with the system they need to most effectively do their jobs and best serve our customers."

"Guidewire’s technology is enabling us to provide our customers with the high quality service and care that is at the heart of our corporate philosophy. Our claims handlers have a state-of-the-art system to work with and we are better equipped to respond to rapidly changing industry regulations and business needs. …

"We are confident that Guidewire ClaimCenter is the right platform to support us in delivering next generation claims handling service to our customers. While increasing customer engagement, it will also empower our staff to be effective in their roles."

"ClaimCenter, as a state-of-the-art system, provides us with improved workflow and efficiency benefits and allows us to re-think and improve our service approaches.Upgradeable, it will help us transform our business and ensure we stay up-to-date with evolving technology trends."

"The transformation of our claims process shows how committed we are to offering our brokers and customers exceptional service. We need effective low cost management and our customers expect a fast and fair claims handling process – the new system will help us to continue to achieve both. Our claims …

"On our previous systems, handlers spent more time keying information into the systems than talking to the customer. ClaimCenter has completely flipped that around."

"We selected Guidewire PolicyCenter and BillingCenter for several reasons. The highly integrated Guidewire platform and its ease of upgradability were very attractive to us. In addition, Guidewire’s technology is already localized to meet Japan’s market needs and delivered in Japan which is significant. We are looking forward to the automation …

"Our adjusters, claims staff and managers absolutely love the system and all the functionality improvements that have come with it. ClaimCenter’s electronic claim file, and online notes, keeps everyone updated on a claim’s status, freeing the adjuster to focus on managing the EQC/claimant relationship instead of continuously providing status reports."

"We found the Guidewire application to be easy to configure and straightforward to implement and integrate with EQC’s other systems. This is a great example of IBM’s ability to provide software-as-a-service and it highlights the real value proposition IBM provide clients."

"Guidewire's ClaimCenter solution is a great fit with EQC's core system needs, but also ensures that we are prepared for a worst case scenario. We need a robust, scalable application we can rely on at our time of greatest challenge – should a large disaster strike New Zealand. Whilst we …