“The moment that I realized that we’d picked the right solution with InsuranceNow was with our deployment of the cannabis product. That wasn’t in our original scope. It was an added scope after we’d put our core products on the platform. And that project took us about nine months."

"We were looking to consolidate the current systems we were using across our companies to a single system that would unify all our disparate billing processes and approaches for our policyholders and distribution partners. BillingCenter, as a highly configurable system, is very intuitive and will make our system replacement process …

"We were looking for a system that would allow us to take control of our own destiny and make product changes and system upgrades ourselves - how and when we wanted. Guidewire PolicyCenter’s out-of-the-box functionality and workflows will empower our users and the system’s flexible design will allow us to …

"Guidewire complements our values and customer satisfaction strategy. Our customer satisfaction is at an all-time high."

"We offer our customers comprehensive claims administration services, and we view our adoption of ClaimCenter, Claim Portal for Policyholders, and Claim Portal for Vendors as instrumental in our ability to continue enhancing our service capabilities going forward. We are also excited to provide our employees with the best technology possible …

"We were impressed by Guidewire’s industry reputation and commitment to its customers. Seibels’ suite of business process outsourcing solutions will be strengthened by Guidewire’s technology."

"Our PolicyCenter implementation has gone smoothly and user feedback has been very positive. In fact, the feedback on the first day of deployment was the best I have received since I began my insurance career. By following a mainly out-of-the-box implementation approach, with only minor customization, we were able to …

“If we see an increase in a certain type of claim—asbestos claims for example—we can give a code to all of the asbestos claims in ClaimCenter and then build reports on asbestos claims in Insurance Intelligence.”

“The storm event was very difficult but having everyone on board and using ClaimCenter has really helped.”

“Training on the old system took over seven weeks. The Guidewire training was only three days.”

“The beauty of ClaimCenter is just how user friendly it is, Everything makes logical sense. Teaching the system is easy. The system won’t proceed with a claim until it has the answer it needs.”

“It made a massive difference having business people involved in the project, I was able to say, Yes, that’s exactly what I need."

“It was non-stop work, Our workload tripled and we really had to prioritise the work. ClaimCenter allowed us to do that.”

“We couldn’t have done it on our old system, With the new system, we were able to train people working on motor to manage home claims. Guidewire made it easy to train people in a couple of hours.”

“The mission of LV= is to look after what people love.”