348 Guidewire Testimonials

"It was important to understand the customer goals and requirements, and then to respond with the right kind of product. We support and guide the customer through the sales funnel to improve the experience. The entire process takes only 90 seconds. After only a few weeks, it was considered to be a benchmark within the industry.”

"We’ve received positive feedback from our agents, specifically around the user interface which is visually appealing."

"Our adjusters have been very positive about the introduction of Guidewire ClaimCenter. They appreciate its highly intuitive user interface, which enables them to get work done more easily."

"ClaimCenter will be our single source of truth. We anticipate significant savings in claims handling costs through process efficiencies with ClaimCenter."

"Guidewire complements our values and customer satisfaction strategy. Our customer satisfaction is at an all-time high."

"We offer our customers comprehensive claims administration services, and we view our adoption of ClaimCenter, Claim Portal for Policyholders, and Claim Portal for Vendors as instrumental in our ability to continue enhancing our service capabilities going forward. We are also excited to provide our employees with the best technology possible to do their jobs."

"We were impressed by Guidewire’s industry reputation and commitment to its customers. Seibels’ suite of business process outsourcing solutions will be strengthened by Guidewire’s technology."

"Our PolicyCenter implementation has gone smoothly and user feedback has been very positive. In fact, the feedback on the first day of deployment was the best I have received since I began my insurance career. By following a mainly out-of-the-box implementation approach, with only minor customization, we were able to complete the project within a very compressed timeframe and under budget."

“If we see an increase in a certain type of claim—asbestos claims for example—we can give a code to all of the asbestos claims in ClaimCenter and then build reports on asbestos claims in Insurance Intelligence.”

“The storm event was very difficult but having everyone on board and using ClaimCenter has really helped.”

“Training on the old system took over seven weeks. The Guidewire training was only three days.”

“The beauty of ClaimCenter is just how user friendly it is, Everything makes logical sense. Teaching the system is easy. The system won’t proceed with a claim until it has the answer it needs.”

“It made a massive difference having business people involved in the project, I was able to say, Yes, that’s exactly what I need."

“It was non-stop work, Our workload tripled and we really had to prioritise the work. ClaimCenter allowed us to do that.”

“We couldn’t have done it on our old system, With the new system, we were able to train people working on motor to manage home claims. Guidewire made it easy to train people in a couple of hours.”