"We found Guidewire products to be of the highest caliber, and PolicyCenter is no exception. This, coupled with our positive experience working with the Guidewire team was confirmation that PolicyCenter was the ideal choice to help us meet our underwriting and policy administration initiatives. We are happy that we are now able to leverage the power of the full suite of Guidewire systems. We are pleased with the initial benefits we are already receiving from PolicyCenter and the fact that we can now communicate with and serve our customers according to their preferences."
“The beauty of ClaimCenter is just how user friendly it is, Everything makes logical sense. Teaching the system is easy. The system won’t proceed with a claim until it has the answer it needs.”
"A lot of the tools are linking up with existing clients and brokers to provide pricing and capacity at the individual risk level and an automated pass-through to a portfolio manager. And that's as much about integration as it is about new complex technology. It's really can we integrate in a way that delivers this seamless connectivity into the clients."
"ClaimCenter will be our single source of truth. We anticipate significant savings in claims handling costs through process efficiencies with ClaimCenter."
"Guidewire complements our values and customer satisfaction strategy. Our customer satisfaction is at an all-time high."
"We offer our customers comprehensive claims administration services, and we view our adoption of ClaimCenter, Claim Portal for Policyholders, and Claim Portal for Vendors as instrumental in our ability to continue enhancing our service capabilities going forward. We are also excited to provide our employees with the best technology possible to do their jobs."
"We were impressed by Guidewire’s industry reputation and commitment to its customers. Seibels’ suite of business process outsourcing solutions will be strengthened by Guidewire’s technology."
"Our PolicyCenter implementation has gone smoothly and user feedback has been very positive. In fact, the feedback on the first day of deployment was the best I have received since I began my insurance career. By following a mainly out-of-the-box implementation approach, with only minor customization, we were able to complete the project within a very compressed timeframe and under budget."
“If we see an increase in a certain type of claim—asbestos claims for example—we can give a code to all of the asbestos claims in ClaimCenter and then build reports on asbestos claims in Insurance Intelligence.”
“The storm event was very difficult but having everyone on board and using ClaimCenter has really helped.”
“Training on the old system took over seven weeks. The Guidewire training was only three days.”
“It made a massive difference having business people involved in the project, I was able to say, Yes, that’s exactly what I need."
“It was non-stop work, Our workload tripled and we really had to prioritise the work. ClaimCenter allowed us to do that.”
“We couldn’t have done it on our old system, With the new system, we were able to train people working on motor to manage home claims. Guidewire made it easy to train people in a couple of hours.”
“The mission of LV= is to look after what people love.”