348 Guidewire Testimonials

"We knew that a new claims system would be beneficial for us but we needed to demonstrate significant benefits to win the support of our member companies. Guidewire’s Value Consulting team helped us build our business case for the project using their Wedge Business Case methodology. A group of our members utilized this tool and found substantial benefits. This was a very valuable process that resulted in the creation of the business case which will now guide our implementation project to ensure we realize benefits. Having our people complete the Guidewire Wedge Business Case and reach the results on their own was very convincing and I can proudly say resulted in 100% member support for our Guidewire decision."

"Key drivers that led us to choose BillingCenter were its industry reputation and its intuitive interfaces. We are impressed with Guidewire’s technology and architecture and are excited about the vision Guidewire has for its products."

"The expectations were really high, Benefits tracking created credibility with the board, with our executives, and with our employees."

"Guidewire complements our values and customer satisfaction strategy. Our customer satisfaction is at an all-time high."

"We offer our customers comprehensive claims administration services, and we view our adoption of ClaimCenter, Claim Portal for Policyholders, and Claim Portal for Vendors as instrumental in our ability to continue enhancing our service capabilities going forward. We are also excited to provide our employees with the best technology possible to do their jobs."

"We were impressed by Guidewire’s industry reputation and commitment to its customers. Seibels’ suite of business process outsourcing solutions will be strengthened by Guidewire’s technology."

"Our PolicyCenter implementation has gone smoothly and user feedback has been very positive. In fact, the feedback on the first day of deployment was the best I have received since I began my insurance career. By following a mainly out-of-the-box implementation approach, with only minor customization, we were able to complete the project within a very compressed timeframe and under budget."

“If we see an increase in a certain type of claim—asbestos claims for example—we can give a code to all of the asbestos claims in ClaimCenter and then build reports on asbestos claims in Insurance Intelligence.”

“The storm event was very difficult but having everyone on board and using ClaimCenter has really helped.”

“Training on the old system took over seven weeks. The Guidewire training was only three days.”

“The beauty of ClaimCenter is just how user friendly it is, Everything makes logical sense. Teaching the system is easy. The system won’t proceed with a claim until it has the answer it needs.”

“It made a massive difference having business people involved in the project, I was able to say, Yes, that’s exactly what I need."

“It was non-stop work, Our workload tripled and we really had to prioritise the work. ClaimCenter allowed us to do that.”

“We couldn’t have done it on our old system, With the new system, we were able to train people working on motor to manage home claims. Guidewire made it easy to train people in a couple of hours.”

“The mission of LV= is to look after what people love.”