"InsuranceSuite on Guidewire Cloud enables us to be quick, efficient, and responsive, and to give the best customer service we can. Instead of focusing on manual processing tasks, we can focus more on proactive, strategic customer management."

"It was important for us to find the right solutions for our business. Our preference was that these be from the same vendor so that we could best leverage our internal IT skills across systems. We also wanted to remain self-reliant since we will be living with these systems long-term, …

"The first place to make a positive impression in claims handling is at the time of the loss report. ClaimCenter has enabled us to significantly improve our First Notice of Loss (FNOL) service levels and process. ClaimCenter’s intuitive loss screens and automated claim assignment functionality enables us to start adjusting …

"We selected Guidewire as our strategic business partner to help us modernize and transform our core insurance operations in line with our strategic vision. We have completed the first leg of our journey and feel confident in our selection and path forward. Guild is a very customer-centric organization; our current …

"Simplifying our IT architecture was a key objective of our modernisation plan. Guidewire ClaimCenter has met our high expectations on flexible configuration in combination with a robust architecture, making it an ideal technology foundation to serve the needs of our insurance business and their customers. This is a significant enterprise-wide …

"We are already realizing benefits with ClaimCenter. ClaimCenter is very intuitive, so newly hired staff pick it up very quickly. We also have much greater visibility into our claims operations which will enable us to further refine our processes over time to best serve our customers."

"Guidewire’s commitment to ensuring a smooth implementation was key to the success of our project. They supported our resourcing requests, offered the right advice regarding project challenges, and provided in-depth industry knowledge anytime we needed it. Guidewire has been and will continue to be the ideal partner for Lumley in …

"The Parts of the guidewire Suite work very well together, giving the user that seamless flow."

"There is no doubt that the relationship at the point of contact with a member (customer) is increasingly important when compared to the actual transactional value. The transaction activity needs to be efficient and effective, but it has become increasingly crucial to bring other value to the member whether it …

"The satisfaction level with PolicyCenter and BillingCenter among our people has been very high from day one. Staff have been especially happy with the quality of the systems which enables them to increase their service and sales levels. We also appreciate the reduction in training time we are experiencing due …

"ClaimCenter helped us make emergency payments to people who had lost everything."

"SBI Insurance has maintained the delivery of customer-centric services as its vision since the company was founded. We have endeavored to provide our customers with high quality services that leverage the benefits of web-based services at the lowest insurance rates in the industry. Guidewire Software’s product vision is very close …

"Guidewire is a key enabler in our change strategy. Their services are helping us transform Suncorp’s claims business. Our Guidewire implementation project was a smooth one it came in on time and on budget."

"We are pleased to be the first Australian insurer to select and begin implementing Guidewire ClaimCenter. Guidewire listened to our needs, and then very quickly demonstrated to us how ClaimCenter - a proven product throughout North America - could effectively and efficiently meet those needs."

"ClaimCenter will be our single source of truth. We anticipate significant savings in claims handling costs through process efficiencies with ClaimCenter."