"We knew that a new claims system would be beneficial for us but we needed to demonstrate significant benefits to win the support of our member companies. Guidewire’s Value Consulting team helped us build our business case for the project using their Wedge Business Case methodology. A group of our members utilized this tool and found substantial benefits. This was a very valuable process that resulted in the creation of the business case which will now guide our implementation project to ensure we realize benefits. Having our people complete the Guidewire Wedge Business Case and reach the results on their own was very convincing and I can proudly say resulted in 100% member support for our Guidewire decision."
"Key drivers that led us to choose BillingCenter were its industry reputation and its intuitive interfaces. We are impressed with Guidewire’s technology and architecture and are excited about the vision Guidewire has for its products."
"The expectations were really high, Benefits tracking created credibility with the board, with our executives, and with our employees."
“With ClaimCenter in place, we can imagine a real change in the way we do business.”
“Promutuel Insurance has always been a reliable, safe insurer, but now we aim to be more competitive by using the best tools in the market.”
“We spent time on roles and responsibilities but, most importantly, on our ethos and our culture. We had a one-team, one-objective approach.”
“The approach just worked, The team was built up, everybody worked together, and it was just so easy.”
“Now, everything is in one place, We’ve got integrations with external parties and internal databases, we’ve removed a lot of rekeying, and we’ve actually reduced the amount of time it takes to register new claims on the system.”
“In the past, we were heavily reliant on emails and phone calls, Now we have the necessary interconnectivity into ClaimCenter to make sure our suppliers are on point very quickly.”
"Speed-to-market is a critically important business driver for us, as aging systems kept us operating as a ‘development shop’ and unable to address agent and policyholder demands in a timely manner. We felt that a hosted, managed-services approach would be the best one to take to enable our agents to focus on their core competency: providing our policyholders with the very best insurance and service we can offer. And with Guidewire Digital Portals being tightly integrated with InsuranceSuite, we can also easily offer self-service capabilities as an additional option to our policyholders."
"We initially relied heavily on the recommendation to select Guidewire Software by our sister association CAA, based on their own positive experience. However, once we were able to dive deeper into the technology, the merits of InsuranceSuite stood on their own."
"Guidewire’s international market reputation and thought leadership, track record of successful implementations, and local implementation experience in the Brazilian insurance marketplace were important factors in our decision-making process. We believe this strategic relationship will assist Caixa Seguradora in growing our business while continuing our mission of providing dependable insurance coverage to our policyholders."
"By following a mainly out-of-the-box implementation approach, using configuration to make changes rather than customization, we experienced a relatively smooth implementation from start to finish. Feedback from across the business has been positive so far, especially regarding the system’s intuitiveness. Our flow of new business has increased since going live with InsuranceNow."
"This initial implementation of InsuranceNow to our BOP line of business has been a huge milestone for us. We appreciate the true partnership that we have developed with ISCS, and now Guidewire, and I cannot say enough about how hard the team has worked on our behalf. Everyone has worked as a cohesive unit over the course of the implementation project."
"We were impressed by the different levels of claims and premium data that Guidewire Predictive Analytics will be able to provide us. We will be able to tailor reports for specific audiences, from having graphics for our board presentations to data analysis and insights for our insurance technicians."