348 Guidewire Testimonials

"As we went through the selection process, it was really the quality of the Guidewire team and technology that reaffirmed that they were the best fit for our needs. Whenever we had questions, the Guidewire team demonstrated the answer visually, through the solution versus just telling us. This made us comfortable and confident in the fact that we were making the right decision."

"Our previous experience with ClaimCenter played a large part in selecting PolicyCenter and BillingCenter. We were pleased with the high level of responsiveness displayed by the Guidewire team to any issues raised during the ClaimCenter implementation project. In addition, we respected Guidewire’s commitment to their cohesive vision of InsuranceSuite and their continuous demonstration of progress towards that vision."

"We knew that a new claims system would be beneficial for us but we needed to demonstrate significant benefits to win the support of our member companies. Guidewire’s Value Consulting team helped us build our business case for the project using their Wedge Business Case methodology. A group of our members utilized this tool and found substantial benefits. This was a very valuable process that resulted in the creation of the business case which will now guide our implementation project to ensure we realize benefits. Having our people complete the Guidewire Wedge Business Case and reach the results on their own was very convincing and I can proudly say resulted in 100% member support for our Guidewire decision."

"Guidewire's product maturity and market share, as well as its responsiveness, industry knowledge, and track record of successful implementations were important factors in our decision-making process. We look forward to leveraging the best technology and tools available to continue improving our success, and our team is excited about what the future holds for our collaboration with Guidewire."

"As a regional company, having Guidewire manage our maintenance and updates will enable our employees to focus on providing policyholders with exceptional customer service. We'll benefit from core application upgrades, technology enhancements, and new integration solutions."

"InsuranceNow will simplify our system landscape by reducing the number of systems we have to support, thereby enabling us to focus on more value-added services to the business, especially business intelligence. We plan to grow the company, so InsuranceNow and the cloud are strategic parts of our future, helping ensure business continuity by enabling us to scale up quickly through the redundancy and strength of Amazon Web Services as a cloud platform. We will also be more flexible and maneuverable and better able to serve other market segments and states."

"We believe Guidewire InsuranceNow will make it easier for our agents and policyholders to do business with us, streamline policy processing, and access information in our books of business better."

"Western National’s DNA is based on the relationships our adjusters build with policyholders. The technology they use should enhance their judgement and allow them to stay focused on the customer experience, rather than hinder them with busy work. ClaimCenter provides the modern technology for us to provide a greater proactive claims experience that will enable us to anticipate and impress policyholders and claimants. Higher levels of customer satisfaction lead to increased policyholder retention."

"We were looking for a comprehensive solution that required minimal customization, so the out-of-the-box functionality of InsuranceSuite was especially attractive to us. By selecting Guidewire, we will be able to build on the synergies and best practices learned throughout each phase of the implementation process."

"Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process. We are confident that this strategic relationship will provide The Commonwell with the ability to pivot our operations and systems and create the opportunity for transformational change, thereby growing our business and introducing efficiencies and integrations that will enhance our customer and member experience."

"We are excited about the opportunities Guidewire will give our business to provide flexible products and pricing while delivering an enhanced customer experience."

"We pride ourselves in providing our customers with great service. The deployment of Guidewire underpins Admiral’s customer commitment to ensure that we are able to offer modern and flexible products now and in the future."

"As part of our overall transformation programme, Guidewire software will support us in reducing development and testing times to be able to get new products to market quickly and produce more predictable results. While it is still early days, we are pleased with the functionality of the Guidewire products and feel we have a good level of self-sufficiency, something that we particularly value."

"We were attracted by Guidewire’s momentum in the Belgian market, as well as its implementation and upgrade track record. Guidewire’s comprehensive and mature solution can support us both now and into the future. Our strategic plan is to simplify and streamline our underwriting, claims, and billing processes, and the Guidewire platform will support us to this end. In addition, Guidewire technology will enable us to implement our digitalization blueprint, engage effectively with the IoT, and provide our customers with the products they want now and in the years to come."

"At FRIDAY, we aim to shape the future of insurance by offering and developing customer-centric products. Our first production release includes a mileage-based product, novel for the German market, and illustrates well our aim to provide customers with flexible insurance that suits their specific lifestyles. Moving forward, our ambition is to become the most popular mobile insurer in Germany."