348 Guidewire Testimonials

"Guidewire ClaimCenter is the best solution we found for a large and complex systems environment such as ours. Given the scope and importance of this project, Guidewire’s 100% track record in customer deployments was a crucial factor in our decision."

"We believe that having all three systems from the same vendor in an integrated suite is just an overall phenomenal benefit for us. The Guidewire products fit in well with our SOA architecture, allowing us to leverage all the work we have put into our Enterprise Service Bus over the last few years. Since all of the systems speak the same language, provide the same user experience, and have a unified look and feel, it allows for seamless integration and enhancement."

"We chose ClaimCenter after we carefully reviewed packaged products from other vendors as well as our own systems. Key factors for selecting ClaimCenter included its compatibility with new technologies as well as its advanced functionality and operability. We were also impressed with Guidewire’s wealth of experience with implementation projects both here in Japan and overseas."

"We are a specialty carrier, so having a configurable system supported by a solution that enables us to stay current on industry standards appealed to us greatly. It is excellent to be on a platform that is recognized as an insurance industry leader. By selecting Guidewire, we know we are working with a true partner and don’t have to worry that our partner doesn’t understand our business or isn’t listening to us. Guidewire has already shown that they listen to us."

"Guidewire's product maturity and market share, as well as its responsiveness, industry knowledge, and track record of successful implementations were important factors in our decision-making process. We look forward to leveraging the best technology and tools available to continue improving our success, and our team is excited about what the future holds for our collaboration with Guidewire."

"As a regional company, having Guidewire manage our maintenance and updates will enable our employees to focus on providing policyholders with exceptional customer service. We'll benefit from core application upgrades, technology enhancements, and new integration solutions."

"InsuranceNow will simplify our system landscape by reducing the number of systems we have to support, thereby enabling us to focus on more value-added services to the business, especially business intelligence. We plan to grow the company, so InsuranceNow and the cloud are strategic parts of our future, helping ensure business continuity by enabling us to scale up quickly through the redundancy and strength of Amazon Web Services as a cloud platform. We will also be more flexible and maneuverable and better able to serve other market segments and states."

"We believe Guidewire InsuranceNow will make it easier for our agents and policyholders to do business with us, streamline policy processing, and access information in our books of business better."

"Western National’s DNA is based on the relationships our adjusters build with policyholders. The technology they use should enhance their judgement and allow them to stay focused on the customer experience, rather than hinder them with busy work. ClaimCenter provides the modern technology for us to provide a greater proactive claims experience that will enable us to anticipate and impress policyholders and claimants. Higher levels of customer satisfaction lead to increased policyholder retention."

"We were looking for a comprehensive solution that required minimal customization, so the out-of-the-box functionality of InsuranceSuite was especially attractive to us. By selecting Guidewire, we will be able to build on the synergies and best practices learned throughout each phase of the implementation process."

"Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process. We are confident that this strategic relationship will provide The Commonwell with the ability to pivot our operations and systems and create the opportunity for transformational change, thereby growing our business and introducing efficiencies and integrations that will enhance our customer and member experience."

"We are excited about the opportunities Guidewire will give our business to provide flexible products and pricing while delivering an enhanced customer experience."

"We pride ourselves in providing our customers with great service. The deployment of Guidewire underpins Admiral’s customer commitment to ensure that we are able to offer modern and flexible products now and in the future."

"As part of our overall transformation programme, Guidewire software will support us in reducing development and testing times to be able to get new products to market quickly and produce more predictable results. While it is still early days, we are pleased with the functionality of the Guidewire products and feel we have a good level of self-sufficiency, something that we particularly value."

"We were attracted by Guidewire’s momentum in the Belgian market, as well as its implementation and upgrade track record. Guidewire’s comprehensive and mature solution can support us both now and into the future. Our strategic plan is to simplify and streamline our underwriting, claims, and billing processes, and the Guidewire platform will support us to this end. In addition, Guidewire technology will enable us to implement our digitalization blueprint, engage effectively with the IoT, and provide our customers with the products they want now and in the years to come."