348 Guidewire Testimonials

"The collaboration of our Claim End-Game Solutions initiative and Guidewire Claim Center will provide us with capabilities to establish a leading industry position in claim processes as well as improve customer service."

"While we had success with our Guidewire ClaimCenter implementation, we selected Guidewire PolicyCenter and BillingCenter because of the depth of functionality of each system individually. The maturation of PolicyCenter and BillingCenter caught our attention, and we believe the capabilities of the systems will help us meet our long-term IT and business goals."

“In the past we’ve had to wait for cycles, and in particular, like on a holiday or weekend, that can be a three- or four-day process before a check goes out the door, So it has allowed us to service the customer much faster.”

"Guidewire offers a phenomenal possibility of adaptation and evolution."

“The complexity of the data migration project was the biggest challenge for us, yet it is also the biggest achievement. Thanks to the quality of our preparatory business analysis, this migration is a star performer.”

“This was the first installation of Guidewire DataHub in the EMEA region, and our business people are very happy, They have rated the project very well—especially the migration for its outstanding data quality.”

“Sometimes out-of-thebox processes are more complicated but, with Guidewire, the processes were simpler out of the box, not more complex.”

"We can reach out to our Hyland contacts and get immediate responses. They always know where we’re coming from, and they’ve supported us throughout our journey.”

"Deploying our applications to the AWS cloud allows us to focus on building things, which adds customer value instead of maintaining infrastructure. Moreover it gives us the flexibility for change and improves efficiency.”

"It was important to understand the customer goals and requirements, and then to respond with the right kind of product. We support and guide the customer through the sales funnel to improve the experience. The entire process takes only 90 seconds. After only a few weeks, it was considered to be a benchmark within the industry.”

“Guidewire has succeeded where others have failed. This project has been exemplary in terms of delivery.”

“Guidewire Live has helped us transform our catastrophe management from reactive to proactive, helping our customers, suppliers, and internal operations prepare.”

“We now have 19% of our FNOL going through the online channel. That’s better than we expected. Customers are enjoying using the online FNOL, and customer satisfaction scores are higher than 80%.”

“Guidewire Predictive Analytics has helped us improve the profitability of our auto book of business. The accompanying behavioral changes have resulted in 20% growth in written premium over four years.”

"By leveraging Guidewire ClaimCenter and moving the claim payment process to InsurPay, claim payment costs and cycle times have reduced, saving time and money for the business and improving the customer experience.”