348 Guidewire Testimonials

"We selected Guidewire ClaimCenter to help us manage our business growth in the coming years, and we believe that it will help us do that effectively. ClaimCenter will enable us to extend our capabilities to support growth, give us new opportunities for operational efficiency, and will enable us to continue providing excellent customer service."

"Our previous experience with Guidewire played a large part in our decision to implement BillingCenter. But Guidewire’s best-in-class technology speaks for itself. We are now implementing a billing solution that will grow with us and deliver operational efficiencies and cost benefits well into the future."

"We are confident that our selection of Guidewire PolicyCenter and BillingCenter will help us more efficiently manage our underwriting, policy administration, and billing operations. Guidewire’s impressive track record of project success and their specialization in general insurance confirms that they are an ideal partner for us."

“The complexity of the data migration project was the biggest challenge for us, yet it is also the biggest achievement. Thanks to the quality of our preparatory business analysis, this migration is a star performer.”

“This was the first installation of Guidewire DataHub in the EMEA region, and our business people are very happy, They have rated the project very well—especially the migration for its outstanding data quality.”

“Sometimes out-of-thebox processes are more complicated but, with Guidewire, the processes were simpler out of the box, not more complex.”

"We can reach out to our Hyland contacts and get immediate responses. They always know where we’re coming from, and they’ve supported us throughout our journey.”

"Deploying our applications to the AWS cloud allows us to focus on building things, which adds customer value instead of maintaining infrastructure. Moreover it gives us the flexibility for change and improves efficiency.”

"It was important to understand the customer goals and requirements, and then to respond with the right kind of product. We support and guide the customer through the sales funnel to improve the experience. The entire process takes only 90 seconds. After only a few weeks, it was considered to be a benchmark within the industry.”

“Guidewire has succeeded where others have failed. This project has been exemplary in terms of delivery.”

“Guidewire Live has helped us transform our catastrophe management from reactive to proactive, helping our customers, suppliers, and internal operations prepare.”

“We now have 19% of our FNOL going through the online channel. That’s better than we expected. Customers are enjoying using the online FNOL, and customer satisfaction scores are higher than 80%.”

“Guidewire Predictive Analytics has helped us improve the profitability of our auto book of business. The accompanying behavioral changes have resulted in 20% growth in written premium over four years.”

"By leveraging Guidewire ClaimCenter and moving the claim payment process to InsurPay, claim payment costs and cycle times have reduced, saving time and money for the business and improving the customer experience.”

"There was a real desire to change the way we work, to add a new string to our bow, in terms of change delivery. What we saw with this opportunity, connected to delivering a major implementation, was the chance to really experiment in the ways of delivering change—to break down silos and become much more fleet-of-foot and agile."