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"Saga invests in its people as well as its systems. This project has been specified to ensure that while in the early stages we benefit from Guidewire expertise, our staff will continue to develop their skills, and on delivery we will take full control of our new systems."
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"We selected Billing Center due to our confidence in Guidewire’s architecture, the quality of its software and Guidewire’s track record of successful customers already running Billing Center, After experiencing the ease of use of the system as well the depth and breadth of its functionality firsthand, it was made clear …
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"Deploying our applications to the AWS cloud allows us to focus on building things, which adds customer value instead of maintaining infrastructure. Moreover it gives us the flexibility for change and improves efficiency.”
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"Guidewire offers a phenomenal possibility of adaptation and evolution."
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“The complexity of the data migration project was the biggest challenge for us, yet it is also the biggest achievement. Thanks to the quality of our preparatory business analysis, this migration is a star performer.”
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“This was the first installation of Guidewire DataHub in the EMEA region, and our business people are very happy, They have rated the project very well—especially the migration for its outstanding data quality.”
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“Sometimes out-of-thebox processes are more complicated but, with Guidewire, the processes were simpler out of the box, not more complex.”
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"We can reach out to our Hyland contacts and get immediate responses. They always know where we’re coming from, and they’ve supported us throughout our journey.”
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"It was important to understand the customer goals and requirements, and then to respond with the right kind of product. We support and guide the customer through the sales funnel to improve the experience. The entire process takes only 90 seconds. After only a few weeks, it was considered to …
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“Guidewire has succeeded where others have failed. This project has been exemplary in terms of delivery.”
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“Guidewire Live has helped us transform our catastrophe management from reactive to proactive, helping our customers, suppliers, and internal operations prepare.”
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“We now have 19% of our FNOL going through the online channel. That’s better than we expected. Customers are enjoying using the online FNOL, and customer satisfaction scores are higher than 80%.”
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“Guidewire Predictive Analytics has helped us improve the profitability of our auto book of business. The accompanying behavioral changes have resulted in 20% growth in written premium over four years.”
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"By leveraging Guidewire ClaimCenter and moving the claim payment process to InsurPay, claim payment costs and cycle times have reduced, saving time and money for the business and improving the customer experience.”
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"There was a real desire to change the way we work, to add a new string to our bow, in terms of change delivery. What we saw with this opportunity, connected to delivering a major implementation, was the chance to really experiment in the ways of delivering change—to break down …