“By adopting Guidewire Cloud as our digital platform, we can advance the way we do business and elevate the customer experience. We will be able to make quicker product and process changes, which will improve our speed-to-market. This will enrich agent and customer experiences by providing more ways to meet …

"ClaimCenter, as a state-of-the-art system, provides us with improved workflow and efficiency benefits and allows us to re-think and improve our service approaches.Upgradeable, it will help us transform our business and ensure we stay up-to-date with evolving technology trends."

"We are impressed by the ability of the Guidewire platform to offer end-to-end claims management and tracking, as well as ECF Write-Back integration, workflow, and email incorporation. With this go-live we are now able to use a single claims system for our business in London. This is a significant step …

"By leveraging Guidewire ClaimCenter and moving the claim payment process to InsurPay, claim payment costs and cycle times have reduced, saving time and money for the business and improving the customer experience.”

"There was a real desire to change the way we work, to add a new string to our bow, in terms of change delivery. What we saw with this opportunity, connected to delivering a major implementation, was the chance to really experiment in the ways of delivering change—to break down …

"We were fortunate because we had quite a large IT development team on site already working at Saga. There was a lot of training at the beginning to make sure they were up to speed in the technology and methodology, but obviously they have an understanding of how the insurance …

"Right from the word ‘go’ from being trained in PolicyCenter, the agents were able to complete quotes straight away. They’re also able to use the majority of the functions within PolicyCenter. In addition to doing a straightforward quote, they can make changes to it. They can then use enhancements within …

"San Cristóbal Seguros is the fourth-largest insurer—and is ranked first in financial assets—in the Argentinian market. Its offices have more than 2,700 advisors serving over 700,000 policyholders. About 75% of the company’s business comes from channel partners (brokers and retail agents), with the remainder coming from banks, retail, and other …

"Our customers know that, in their time of need, we are there for them. We are particularly proud of our claims payment record; we handle more than 30,000 claims a month and consistently pay more money in claims than any other insurer. We are also proud to be able to …

"The key thing that impressed me was Guidewire’s involvement to ensure success. I have previously been at companies where there wasn’t any involvement with the manufacturer of the software."

"We’ve really had a textbook case of executives as change sponsors."

"There is a new culture among business users who have been working on the programme, and business and IT have a greater understanding of each other."

"The 10-month Guidewire ClaimCenter implementation project was extremely well run, on-budget, and inproduction two months ahead of schedule. It is the best implementation project this company has ever seen."

"In Soviet times, we only had one insurance company. There was no competition, and you had to go to the main office to buy insurance. After the Soviet Union collapsed, we had 1,000 companies. But trust in insurance was destroyed because the companies disappeared as soon as customers began to …

"We wanted a system that is modern now and will be modern in the future. Guidewire has a long list of success stories, which proves that InsuranceSuite is a modern, mature, and stable core systems suite."