348 Guidewire Testimonials

"We call HazardHub data often. When we call them early in the process, it allows us to get a more accurate and more complete acceptability decision on the'customer much earlier."

"We have simplified many of our core transactional processes, making us more efficient and productive, while at the same time reducing operating expenses, On the new system, we have also successfully launched a number of new products and integrated our new rating and customer-fulfillment capabilities. All of this has made it much easier for our customers to do business with us, which in turn has resulted in our customer satisfaction scores improving significantly."

"We selected ClaimCenter because of its rich out-of-the-box features as well as Guidewire’s successful track record implementing ClaimCenter across North America. ClaimCenter gives us a modern software technology platform to continue delivering value to our claims organization and enriching the overall experience for our employees and customers."

"We believed the InsuranceNow team could meet our very aggressive schedule. We had a target date of going live by 2012 because we knew speed to market was critical to our success in achieving market leadership."

"Our underwriters are issuing policies. The underwriting files are there. When a claim occurs, users can go in and look at the underwriting file. We’re moving documents back and forth between a policy and the claims. It’s giving the underwriters a much better look at the claims history, which helps them make decisions about policies. It’s breaking down the silos we had between claims and underwriting, and just having the information at one click—to get into the policy—has changed the way we interact in underwriting and claims."

"Our agents can sit down, go online, process the quote, submit the application, issue the policy—even if their policyholder is sitting right there with them—and be able to hand them that declarations page. It’s really what they need today. It’s just a fast-paced world. They want it now, and that’s what InsuranceNow enables us to do for our agents and our agents to do for their customers."

"Before, we had problems with flexibility and agility. It was tedious and time-consuming to create new products. Now we can build new products easily and make fast changes to products and prices to accommodate market fluctuations and attract new business segments."

"We chose ClaimCenter after we carefully reviewed packaged products from other vendors as well as our own systems. Key factors for selecting ClaimCenter included its compatibility with new technologies as well as its advanced functionality and operability. We were also impressed with Guidewire’s wealth of experience with implementation projects both here in Japan and overseas."

"With InsuranceSuite, we will be able to provide an improved customer experience with more tailored products and services. We will also be better positioned to respond to developing insurance needs and generate a competitive advantage for our business."

"Following an extensive vendor search, LähiTapiola selected Guidewire based on its strong reputation and credibility, the usability of its software, and its proof-of-concept results. As part of our strategic program, and enabled through our InsuranceSuite deployment, we will have a renewed core system suite that can deliver a range of efficiencies and improvements in user experience for both internal and external users."

"In our migration project, we have focused on auditability. I was surprised in a very positive way how smooth the migration went, despite the technical complexities that the project had to tackle. Data quality together with reconciliation is extraordinary."

"It was essential for us to deliver data daily from the new core systems to Basler’s EDW for reporting and analytical purposes. DataHub allows us to do this by serving as our central data platform."

“We selected InsuranceNow because we needed a comprehensive, highly configurable, user-friendly, and affordable system that could not only handle expansion but also increase efficiency and productivity for our core business functions and workflows, Increasing our technological agility will enable FCIC and USH&C to enter new states and introduce new rates and products to the market with greater efficiency. This strategic investment lets us pursue an ambitious business model without having to dramatically increase our workforce.”

“Guidewire really goes deep into the data, Predict is not just a surface oriented analytical software tool. It really gets into places we can’t get to.”

“It had taken us a decade to try to replace our technology and we hadn’t been successful. We were able to transform our core platform with Guidewire in 18 months."