348 Guidewire Testimonials

"It became clear in the evaluation process that Guidewire has extensive industry expertise as evidenced by the design of the application and its ease of use for adjusters. ClaimCenter's automated workflow and assignment capabilities will enable us to enhance services to our agents and policyholders. Our adjusters' time will be optimized allowing them to perform value-added activities for a more efficient claims handling process."

"We believe that having all three systems from the same vendor in an integrated suite is a tremendous benefit for us. Guidewire PolicyCenter, BillingCenter, and ClaimCenter are strong as individual systems, but together they provide even more benefits for us, including flexibility for business growth and enhanced customer service capabilities."

"What has impressed us is the transparency and stability of the data migration process from our legacy systems. We have been equally impressed with the speed of production; only 11 months for two motor products is actually very hard to believe."

"Our underwriters are issuing policies. The underwriting files are there. When a claim occurs, users can go in and look at the underwriting file. We’re moving documents back and forth between a policy and the claims. It’s giving the underwriters a much better look at the claims history, which helps them make decisions about policies. It’s breaking down the silos we had between claims and underwriting, and just having the information at one click—to get into the policy—has changed the way we interact in underwriting and claims."

"Our agents can sit down, go online, process the quote, submit the application, issue the policy—even if their policyholder is sitting right there with them—and be able to hand them that declarations page. It’s really what they need today. It’s just a fast-paced world. They want it now, and that’s what InsuranceNow enables us to do for our agents and our agents to do for their customers."

"Before, we had problems with flexibility and agility. It was tedious and time-consuming to create new products. Now we can build new products easily and make fast changes to products and prices to accommodate market fluctuations and attract new business segments."

"We chose ClaimCenter after we carefully reviewed packaged products from other vendors as well as our own systems. Key factors for selecting ClaimCenter included its compatibility with new technologies as well as its advanced functionality and operability. We were also impressed with Guidewire’s wealth of experience with implementation projects both here in Japan and overseas."

"With InsuranceSuite, we will be able to provide an improved customer experience with more tailored products and services. We will also be better positioned to respond to developing insurance needs and generate a competitive advantage for our business."

"Following an extensive vendor search, LähiTapiola selected Guidewire based on its strong reputation and credibility, the usability of its software, and its proof-of-concept results. As part of our strategic program, and enabled through our InsuranceSuite deployment, we will have a renewed core system suite that can deliver a range of efficiencies and improvements in user experience for both internal and external users."

"In our migration project, we have focused on auditability. I was surprised in a very positive way how smooth the migration went, despite the technical complexities that the project had to tackle. Data quality together with reconciliation is extraordinary."

"It was essential for us to deliver data daily from the new core systems to Basler’s EDW for reporting and analytical purposes. DataHub allows us to do this by serving as our central data platform."

“We selected InsuranceNow because we needed a comprehensive, highly configurable, user-friendly, and affordable system that could not only handle expansion but also increase efficiency and productivity for our core business functions and workflows, Increasing our technological agility will enable FCIC and USH&C to enter new states and introduce new rates and products to the market with greater efficiency. This strategic investment lets us pursue an ambitious business model without having to dramatically increase our workforce.”

“Guidewire really goes deep into the data, Predict is not just a surface oriented analytical software tool. It really gets into places we can’t get to.”

“It had taken us a decade to try to replace our technology and we hadn’t been successful. We were able to transform our core platform with Guidewire in 18 months."

"Now we’re agile, and we’re able to move quickly and make changes. We’re free to do what we need to do to be successful and grow our company."