"We selected Guidewire as our underwriting and policy administration operations transformation partner for a number of reasons. Because we are the first user of Guidewire in Africa, the diverse geographical footprint of Guidewire’s customers was extremely important to us. It was crucial that Guidewire had been successful in other first in country implementations because there are subtle differences in how things are done in the United States versus here in South Africa. Successfully implementing PolicyCenter and BillingCenter for our Personal Lines business is a huge milestone for our team, Guidewire has been a true partner to us throughout the implementation, and we look forward to working together on further deployment."
"We selected BillingCenter for its flexibility and upgradeability. We needed a system that we could own and leverage to support evolving business needs such as eBilling, with reduced time to bring new enhancements to market. We also appreciated the high quality of the software and BillingCenter’s ability to integrate into our existing IT landscape."
"We were looking for a comprehensive solution that required minimal customization, so the out-of-the-box functionality of InsuranceSuite was especially attractive to us. By selecting Guidewire, we will be able to build on the synergies and best practices learned throughout each phase of the implementation process."
“The mission of LV= is to look after what people love."
“The old system was antiquated, It didn’t do anything.”
“The storm event was very difficult, but having everyone on board and using ClaimCenter has really helped."
"The expectations were really high, Benefits tracking created credibility with the board, with our executives, and with our employees."
"Lots of customers were devastated by the weather, They had Christmas trees floating around their living rooms."
“The beauty of ClaimCenter is just how user friendly it is, Everything makes logical sense. Teaching the system is easy. The system won’t proceed with a claim until it has the answer it needs.”
“We get amazing customer letters, They are amazed at how quickly we can manage a claim.”
“We are dedicated to doing more in security and prevention for our customers."
"What has impressed us is the transparency and stability of the data migration process from our legacy systems. We have been equally impressed with the speed of production; only 11 months for two motor products is actually very hard to believe."
“We were impressed with its diverse geographical footprint of customers and its track record of successful first-in-country implementations."
“We create value for our customers by offering products and services that either reduce risk or completely remove the risk from ever occurring, And if a risk actually does occur, we help them in terms of their financial and economic burden.”
"Aioi NZ has already started to realize the benefits of InsuranceSuite on Guidewire Cloud, starting with the internal response. “Everything from managing claims to adding new policies is easier and much more logical — everything is streamlined."