"SBI Insurance has maintained the delivery of customer-centric services as its vision since the company was founded. We have endeavored to provide our customers with high quality services that leverage the benefits of web-based services at the lowest insurance rates in the industry. Guidewire Software’s product vision is very close to our own. Guidewire Software® provides highly accomplished solutions and consulting services with the premise that, in the final analysis, we operate the system ourselves. The result is that we will be able to implement a system that meets our demands in terms of superior quality, agility and cost effectiveness."
"ClaimCenter has been one of the most smooth and well-run implementation projects I have seen in my career. Guidewire has set an example for how IT projects should be run."
"Guidewire is distinguished by its native technical and functional capabilities, as well as its rigorous approach to R&D. In choosing this software for our claims platform, combined with ongoing digitalization, we see a modern, robust, well-structured, and scalable solution."
"InsuranceSuite on Guidewire Cloud enables us to be quick, efficient, and responsive, and to give the best customer service we can. Instead of focusing on manual processing tasks, we can focus more on proactive, strategic customer management."
“All three things come together to produce production-ready minimum viable products that are iterative and collaborative."
"The largest challenge was the speed of the old system, To be competitive in insurance, you need to get quotes quickly; it took us 10, 15, 20 minutes."
"We needed a customizable platform to support the complexity and quantity of business we do for our small and midsize (SMB) business units."
"In our old platform that would have taken us three and a half years, and that was a lot of pain, bugs, and regression. We didn’t feel that within InsuranceNow."
“The reason for that is around sustainability, scalability, and—truthfully—security."
“We have some really bright people here who know technology, but we did not want to have that become the focus of our company, We strive to be an insurance company that has strong technology. We wanted to leave the system in the hands of the people who not only knew technology but knew where technology was going in the future and could help get us there.”
“The moment that I realized that we’d picked the right solution with InsuranceNow was with our deployment of the cannabis product. That wasn’t in our original scope. It was an added scope after we’d put our core products on the platform. And that project took us about nine months."
“This situation drives many of the stigmas and challenges around the distribution of the product."
"The cloud product — especially the power of the cloud infrastructure in terms of speed and capabilities — is a force-multiplier. The ability to spin up environments at speeds that weren’t possible prior to this is, quite frankly, a game changer for everyone."
"We can cover small business and protect our members on the personal side, as well as the business side. This is a Guidewire policy solution, greenfield, out of the box, integrated all the way through to the back end with a digital front end. This is [USAA's] fastest product launch at nine months."
"Using Guidewire to solve this business problem played a big role in helping us drive operational efficiency and improve our overall customer experience. Guidewire is our backbone insurance and is the foundation of every digital product that we build."