348 Guidewire Testimonials

"CompSource is committed to being a valuable resource to the Oklahoma business community and providing policyholders, agents and injured workers with exceptional customer service. In order to successfully execute our vision going forward, we needed to increase our operating efficiency and technological capabilities through a system conversion. We ultimately selected Guidewire as our business partner because we were impressed with the depth and breadth of Insurance Suite’s features and functionality as well as with the knowledge and dedication of the Guidewire team."

"I don’t have the in-house IT staff required for an on-premises solution. And should something ever go wrong, I don’t want to engage in a debate about whether the problem is with a company’s software or with my local hardware. With a cloud-based solution, I don’t have to maintain resources locally, and I have just one hand to shake should something ever go wrong."

"We selected Guidewire InsuranceSuite because its out of the box capabilities met our requirements with almost no customization, which will allow us to adopt best-in-class practices quickly. We also valued the high quality of the software, as well as the abundant positive feedback we received from current Guidewire customers. We considered selecting three different vendors if that would have provided us with the best functional support and technology on the market, but we found that the individual merits of Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter were market-leading. We are looking forward to the benefits of having our core systems on one cohesive platform; including the productivity and efficiencies we will gain from having streamlined processes across our core functions."

"InsuranceSuite on Guidewire Cloud enables us to be quick, efficient, and responsive, and to give the best customer service we can. Instead of focusing on manual processing tasks, we can focus more on proactive, strategic customer management."

“All three things come together to produce production-ready minimum viable products that are iterative and collaborative."

"The largest challenge was the speed of the old system, To be competitive in insurance, you need to get quotes quickly; it took us 10, 15, 20 minutes."

"We needed a customizable platform to support the complexity and quantity of business we do for our small and midsize (SMB) business units."

"In our old platform that would have taken us three and a half years, and that was a lot of pain, bugs, and regression. We didn’t feel that within InsuranceNow."

“The reason for that is around sustainability, scalability, and—truthfully—security."

“We have some really bright people here who know technology, but we did not want to have that become the focus of our company, We strive to be an insurance company that has strong technology. We wanted to leave the system in the hands of the people who not only knew technology but knew where technology was going in the future and could help get us there.”

“The moment that I realized that we’d picked the right solution with InsuranceNow was with our deployment of the cannabis product. That wasn’t in our original scope. It was an added scope after we’d put our core products on the platform. And that project took us about nine months."

“This situation drives many of the stigmas and challenges around the distribution of the product."

"The cloud product — especially the power of the cloud infrastructure in terms of speed and capabilities — is a force-multiplier. The ability to spin up environments at speeds that weren’t possible prior to this is, quite frankly, a game changer for everyone."

"We can cover small business and protect our members on the personal side, as well as the business side. This is a Guidewire policy solution, greenfield, out of the box, integrated all the way through to the back end with a digital front end. This is [USAA's] fastest product launch at nine months."

"Using Guidewire to solve this business problem played a big role in helping us drive operational efficiency and improve our overall customer experience. Guidewire is our backbone insurance and is the foundation of every digital product that we build."