348 Guidewire Testimonials

"We have simplified many of our core transactional processes, making us more efficient and productive, while at the same time reducing operating expenses, On the new system, we have also successfully launched a number of new products and integrated our new rating and customer-fulfillment capabilities. All of this has made it much easier for our customers to do business with us, which in turn has resulted in our customer satisfaction scores improving significantly."

"ClaimCenter will transform the handling of UK property repair claims, which will help us smoothly and effectively grow our business. Our goal is to create customer solutions and a one-stop-shop. Guidewire ClaimCenter is an ideal fit for Homeserve and for the UK market."

"We are confident that our selection of Guidewire PolicyCenter and BillingCenter will help us more efficiently manage our underwriting, policy administration, and billing operations. Guidewire’s impressive track record of project success and their specialization in general insurance confirms that they are an ideal partner for us."

"In commercial insurance, we don’t always get all the information about the buildings we need. HazardHub provides hazards and attributes around those buildings, which helps us make better underwriting decisions."

"We call HazardHub data often. When we call them early in the process, it allows us to get a more accurate and more complete acceptability decision on the'customer much earlier."

"By going with a system without customizations, we’re able to deliver a state-of-the-art system with the best, newest technology that Guidewire has to offer."

“We need to make sure they are adequately prepared and that it’s an easy system to maneuver in and to be proficient in, so we can get payments in the hands of our policyholders quickly."

“In the past we’ve had to wait for cycles, and in particular, like on a holiday or weekend, that can be a three- or four-day process before a check goes out the door, So it has allowed us to service the customer much faster.”

"We serve the military community—active duty and retired folks who may need to be able to be serviced 24/7. We have to have the technology to be able to support our customers however they want to do business with us. InsuranceNow has been a game changer."

"Leveraging Guidewire Cloud will deliver flexibility and scalability so we can stay ahead of evolving customer needs by quickly implementing Guidewire’s latest updates and innovations to help drive our speed to market and further enable growth."

"For our customers, the one touch point you know you’re going to have in insurance all the time, is that of billing. How we speak to their checking accounts matters. Our objective was to make that seamless for them."

"We selected Guidewire Cloud to utilize and take advantage of the additional functionalities compared to the self-managed installation. This will also set us up nicely for the future by helping us reduce cost and stay current on Guidewire’s latest technologies and innovations."

"We selected Guidewire because it has a strong reputation for being one of the top cyber risk vendors, especially for transparency, in-house data collection, and market validation."

"We selected Cyence because it’s the market leader, especially for transparency, robust data collection, and validation by the marketplace."

"I was blown away by the amount of information that Cyence could tease out of publicly available sources and track Internet footprints and the like. Cyence's ability to take that quantitative information and tease out useful data for carriers is why we bought the tool."