348 Guidewire Testimonials

"We are committed to providing our policyholders and brokers the very best service we can. We have found what we believe is the ideal solution with Guidewire’s industry leading product set and commitment to R&D, coupled with EY’s expertise in Guidewire project implementations, hosting and managed services capabilities. This combination will put us on an equal footing with companies much larger in size than we are and it will allow us to focus on what we do best: protect and serve our customers."

"ClaimCenter is enabling us to increase the speed and efficiency with which we are able to process claims by automating processes and ensuring handling consistencies across our staff. With ClaimCenter, all of our claims handling capabilities are in one system, simplifying our adjusters’ lives and enabling us to better focus on serving our policyholders and agents."

"Standardizing our claims handling processes with ClaimCenter will result in consistent, accurate, and prompt claims outcomes for our customers. Our goal is to be recognized as the premier claims organization in the insurance industry. The performance and operational visibility improvements ClaimCenter provides, such as the system’s built-in performance metrics to ensure we are performing to our internally established best practices, will certainly help us achieve this, and will also demonstrate our willingness to pay philosophy."

“By adopting Guidewire Cloud as our digital platform, we can advance the way we do business and elevate the customer experience. We will be able to make quicker product and process changes, which will improve our speed-to-market. This will enrich agent and customer experiences by providing more ways to meet their needs, enhance our relationships, and create industry-leading processes for the entire insurance lifecycle.”

“Our digital platforms were running in data centers on-prem, and scalability and performance were becoming issues. We knew we needed to move to a technology stack that would enable us to scale our growth and adopt new business capability seamlessly, with ease, in a cost-effective way.”

“HazardHub helps us decide whether we are going to decline coverage or add some form, exclusion, or endorsement to a policy, When a business and its address is put into our system, HazardHub is pinged, and it provides us with information that we run against our underwriting characteristics. Based on the attributes that HazardHub provides, we will either accept or reject partial or full coverage."

“The biggest benefit with InsuranceNow is that you don’t need a larger team or budget. And for maintenance or enhancements, it’s straightforward. It’s easy to use and train on, and it’s paired with excellent support from the Guidewire community.”

“We had the overall goal of going live in the state of Michigan, Our existing system was out of date, and we wanted to accomplish launching into a new state very quickly and eventually build our brand in other states. So we needed a system that could match our pace.”

“Since then, HazardHub has become the backbone of our data that drives decision-making and pricing within our products."

“The data that HazardHub provides really helps us from the standpoint of understanding and knowing our business because we can dive deep with uniform data. Clean data enables us to have really clean insight into our business.”

“The prefill feature helps agents move quickly through our quoting process and issue coverage.”

“It’s helped us solve everything that has to do with risk mitigation, During our quote-and-bind process, the data we get from HazardHub helps us decide whether a property and an insured are high risk or low risk.”

“We have developed a deep partnership with Guidewire through our decade-long use of InsuranceNow, providing us with the opportunity to upgrade our IT capabilities in the cloud so that the company can stay ahead of our competitors and market trends, We are confident that moving to Guidewire Cloud will help increase our IT staff efficiency by freeing them from having to constantly maintain our systems and instead empowering them to be able to focus on driving mission-critical business objectives to further accelerate our growth and continue our commitment of providing the very best insurance products and service we can offer to our policyholders and agents.”

“We undertook a long vendor selection among the P&C solution vendors in France and identified Guidewire for the completeness of its technology and its leadership in the French market compared to other solutions, Our selection has been validated already in that, with GFT, we have successfully implemented core and digital products for our commercial motor line of business within 10 months, including full adoption of the out-of-the-box features.”

"We have simplified many of our core transactional processes, making us more efficient and productive, while at the same time reducing operating expenses, On the new system, we have also successfully launched a number of new products and integrated our new rating and customer-fulfillment capabilities. All of this has made it much easier for our customers to do business with us, which in turn has resulted in our customer satisfaction scores improving significantly."