348 Guidewire Testimonials

"We selected Guidewire to partner with on our business transformation project for a variety of reasons. We were impressed with Guidewire’s track record of customer success as well as with the maturity of its products. We also knew that Guidewire is going to continue to make investments in its technology, and this was key in our decision."

"We found Guidewire products to be of the highest caliber, and PolicyCenter is no exception. This, coupled with our positive experience working with the Guidewire team was confirmation that PolicyCenter was the ideal choice to help us meet our underwriting and policy administration initiatives. We are happy that we are now able to leverage the power of the full suite of Guidewire systems. We are pleased with the initial benefits we are already receiving from PolicyCenter and the fact that we can now communicate with and serve our customers according to their preferences."

"Guidewire's ClaimCenter solution is a great fit with EQC's core system needs, but also ensures that we are prepared for a worst case scenario. We need a robust, scalable application we can rely on at our time of greatest challenge – should a large disaster strike New Zealand. Whilst we normally have just a couple of thousand claims per year, we could suddenly face more than 100,000 from a single event. We feel ClaimCenter's scalable architecture will give us the reliability we need as well as the ease-of-use needed to quickly get new adjusters trained and productive."

“By adopting Guidewire Cloud as our digital platform, we can advance the way we do business and elevate the customer experience. We will be able to make quicker product and process changes, which will improve our speed-to-market. This will enrich agent and customer experiences by providing more ways to meet their needs, enhance our relationships, and create industry-leading processes for the entire insurance lifecycle.”

“Our digital platforms were running in data centers on-prem, and scalability and performance were becoming issues. We knew we needed to move to a technology stack that would enable us to scale our growth and adopt new business capability seamlessly, with ease, in a cost-effective way.”

“HazardHub helps us decide whether we are going to decline coverage or add some form, exclusion, or endorsement to a policy, When a business and its address is put into our system, HazardHub is pinged, and it provides us with information that we run against our underwriting characteristics. Based on the attributes that HazardHub provides, we will either accept or reject partial or full coverage."

“The biggest benefit with InsuranceNow is that you don’t need a larger team or budget. And for maintenance or enhancements, it’s straightforward. It’s easy to use and train on, and it’s paired with excellent support from the Guidewire community.”

“We had the overall goal of going live in the state of Michigan, Our existing system was out of date, and we wanted to accomplish launching into a new state very quickly and eventually build our brand in other states. So we needed a system that could match our pace.”

“Since then, HazardHub has become the backbone of our data that drives decision-making and pricing within our products."

“The data that HazardHub provides really helps us from the standpoint of understanding and knowing our business because we can dive deep with uniform data. Clean data enables us to have really clean insight into our business.”

“The prefill feature helps agents move quickly through our quoting process and issue coverage.”

“It’s helped us solve everything that has to do with risk mitigation, During our quote-and-bind process, the data we get from HazardHub helps us decide whether a property and an insured are high risk or low risk.”

“We have developed a deep partnership with Guidewire through our decade-long use of InsuranceNow, providing us with the opportunity to upgrade our IT capabilities in the cloud so that the company can stay ahead of our competitors and market trends, We are confident that moving to Guidewire Cloud will help increase our IT staff efficiency by freeing them from having to constantly maintain our systems and instead empowering them to be able to focus on driving mission-critical business objectives to further accelerate our growth and continue our commitment of providing the very best insurance products and service we can offer to our policyholders and agents.”

“We undertook a long vendor selection among the P&C solution vendors in France and identified Guidewire for the completeness of its technology and its leadership in the French market compared to other solutions, Our selection has been validated already in that, with GFT, we have successfully implemented core and digital products for our commercial motor line of business within 10 months, including full adoption of the out-of-the-box features.”

"We have simplified many of our core transactional processes, making us more efficient and productive, while at the same time reducing operating expenses, On the new system, we have also successfully launched a number of new products and integrated our new rating and customer-fulfillment capabilities. All of this has made it much easier for our customers to do business with us, which in turn has resulted in our customer satisfaction scores improving significantly."