348 Guidewire Testimonials

“We couldn’t have done it on our old system, With the new system, we were able to train people working on motor to manage home claims. Guidewire made it easy to train people in a couple of hours.”

"Finding the right partner to help us consolidate our existing underwriting, policy administration, and claims systems played a significant role in the selection process. We are excited about the possibilities PolicyCenter and ClaimCenter will bring and believe this new technology platform will help us as we continue to grow our business."

"We have been a longtime Guidewire ClaimCenter customer, and Guidewire Cyence will enhance our ability to capture and analyze claims data to deliver insight that can help design new products and go-to-market strategies."

"We selected ClaimCenter because of its rich out-of-the-box features as well as Guidewire’s successful track record implementing ClaimCenter across North America. ClaimCenter gives us a modern software technology platform to continue delivering value to our claims organization and enriching the overall experience for our employees and customers."

"Thanks to the ‘one company, one solution, one experience’ vision and leadership of our CEO, David Kaufman, we adopted the mindset of an 85-year-old startup and took a greenfield approach, allowing us the unique opportunity to reinvent our business, IT, and organizational structure. In essence, it mitigated the need to integrate with disparate and antiquated systems and business processes being used by our various affiliates, and enabled us to create a brand new commercial lines company. We were able to collaborate effectively with Guidewire to facilitate a smooth implementation and complete the project on time and on budget."

"With the launch of Motorists Insurance, we are now able to offer one technology platform and a consistent set of processes and procedures to serve our independent agents and associates. Internal and external stakeholder feedback has been positive, especially regarding our independent agents’ experiences with the new portals. Overall, we are very pleased with the new platform."

"Guidewire Cloud enables CIOs to focus much more on being a cocreator with the business. It really is a complete change in the mindset that’s required. For us, InsurancePlatform via Guidewire Cloud means that we no longer have to think about old issues, such as standing up and integrating systems. It becomes seamless.”

"We are pleased to be the first organisation in the Asia-Pacific region to implement InsuranceSuite Cloud. One of our strong guiding principles was to follow a mainly out-of-the-box implementation approach, with minimal customization, thereby staying on-budget with the project. Feedback from across the business and our stakeholders has been very positive, especially around the ease of use and intuitiveness of the system."

"We don’t have to worry whether Guidewire has the right roadmap; it’s enabling a lot of other players to create capabilities that fit nicely with Guidewire. With the combination of that, plus Guidewire Cloud, I think they’re a partner for us for many years.”

"We’ve been able to rapidly deploy a first-notice-of-loss capability We’ve seen a 20% increase in consumers using it to submit claims on a self-service basis."

"InsuranceNow has definitely helped prepare AMERIND to grow. In the last five years, our book of business has increased over 70%. As we look forward to AMERIND’s continued growth, we feel that InsuranceNow and Guidewire have definitely prepared us to process and support the larger lines of business that we’re now able to bring into our product line."

"By us going with a system without any customizations, we're able to continue to deliver a state-of-the-art system with the best, newest technology Guidewire has to offer."

"Our special mission is contained in our logo. It’s ‘Tribes Protecting Tribes.’ And that’s what we are about. He was a key part of the team that evaluated and ultimately selected InsuranceNow to replace AMERIND’s aging legacy systems. “We are a consortium of tribes. Our ownership is tribes, our employees are predominantly tribal members, and our purpose and vision is to protect tribes from unforeseen events."

"We had identified a number of key opportunities within our space and in the marketplace. One of those was going to be about making things simpler and faster for our agents and insureds. We knew we needed to adopt the right technology platform as a foundation for ease of doing business that would really place us strategically as a leader in the marketplace going forward."

"We believed the InsuranceNow team could meet our very aggressive schedule. We had a target date of going live by 2012 because we knew speed to market was critical to our success in achieving market leadership."