348 Guidewire Testimonials

"By leveraging Guidewire ClaimCenter and moving the claim payment process to InsurPay, claim payment costs and cycle times have reduced, saving time and money for the business and improving the customer experience.”

"We selected ClaimCenter for a variety of reasons including its robust feature set, its versatility, and the fact that we will be able to configure it to meet our needs and support our unique service model."

"We selected Guidewire as our technology partner for this project because we believe Guidewire ClaimCenter is the best-in-class claims management offering in the property and casualty insurance industry. In addition, we appreciate that ClaimCenter will easily integrate with other applications we use."

"At FRIDAY, we aim to shape the future of insurance by offering and developing customer-centric products. Our first production release includes a mileage-based product, novel for the German market, and illustrates well our aim to provide customers with flexible insurance that suits their specific lifestyles. Moving forward, our ambition is to become the most popular mobile insurer in Germany."

"To be innovative in the insurance industry requires a high-quality, flexible core system and an outstanding front end. We believe that with Guidewire we have the right technology to achieve our business objectives of providing products that are best in class, scalable, and secure. The fact that we were able to deploy our platform so quickly, inside 60 working days, is a great achievement and entirely gratifying."

"As one of the UK’s leading insurers, we are always looking for ways to improve our price and service proposition to customers. Guidewire has a great reputation in the insurance industry and we already work together to facilitate our claims administration. Following a comprehensive software selection process we are delighted to now extend this relationship to policy administration to ensure we can continue to effectively respond to customer needs, making it even easier for them to look after the things they love."

"Guidewire is distinguished by its native technical and functional capabilities, as well as its rigorous approach to R&D. In choosing this software for our claims platform, combined with ongoing digitalization, we see a modern, robust, well-structured, and scalable solution."

"Natixis Assurances’ ambition is to improve competitiveness and service quality. When a claim occurs, that is the moment of truth in our customer relationship, and the quality of our service is vital. By building an efficient claims management solution, open to digital development, we will be better placed to support our customers at the time when they need us most."

"Thanks to advanced Guidewire solutions our sales channels are able to deliver the best quality of customer service, now and in the years to come. We effectively succeeded in transforming our business processes and IT architecture. We are certain the solutions implemented will result in further strengthening PZU as a market leader and will bring a significant improvement in delivering the best experience to our customers."

"It has been gratifying to see this deployment go live ahead of schedule. A key factor has been our proactive and agile approach to defining and prioritizing project specification and scope. Our Guidewire technology investment will add the firepower we need to continue our transformation toward heightened customer experience and optimum performance."

"Our PolicyCenter implementation has gone smoothly and user feedback has been very positive. In fact, the feedback on the first day of deployment was the best I have received since I began my insurance career. By following a mainly out-of-the-box implementation approach, with only minor customization, we were able to complete the project within a very compressed timeframe and under budget."

"Saga invests in its people as well as its systems. This project has been specified to ensure that while in the early stages we benefit from Guidewire expertise, our staff will continue to develop their skills, and on delivery we will take full control of our new systems."

"In selecting a vendor it was important for Saga to ensure the right cultural and operational fit. With Guidewire, we see a partner that is open, transparent and willing to work collaboratively, in a mutually beneficial manner."

"Since going live with InsuranceNow in 2012, our direct written premium has grown 60% and our surplus has grown about 35%—all without adding much staff."

"We believe that PolicyCenter’s technology enables us to shape our services."