348 Guidewire Testimonials

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  • "We pride ourselves on being a very flexible, personal-touch organization and BillingCenter is a system that will allow us to expand our capabilities while maintaining our high service standards. We eagerly anticipate the service enhancements BillingCenter will enable us to make for our policyholders and agents."

  • "Guidewire’s approach to customer self-sufficiency - equipping us to maintain and extend the system ourselves– was very appealing to us. We are eager to proceed with the project and to deliver the system for our members and our customers."

  • "Guidewire ClaimCenter provides us with a state-of-the-art claims management system, one with a true thin web client, that is ideal for our geographically dispersed adjusters. This enables Boulder Claims to have fully functioning claims experts on site in disaster locations working every bit as efficiently as they would from office desks. Guidewire helps us provide excellent claims service to our customers in their time of need."

  • "To be innovative in the insurance industry requires a high-quality, flexible core system and an outstanding front end. We believe that with Guidewire we have the right technology to achieve our business objectives of providing products that are best in class, scalable, and secure. The fact that we were able to deploy our platform so quickly, inside 60 working days, is a great achievement and entirely gratifying."

  • "As one of the UK’s leading insurers, we are always looking for ways to improve our price and service proposition to customers. Guidewire has a great reputation in the insurance industry and we already work together to facilitate our claims administration. Following a comprehensive software selection process we are delighted to now extend this relationship to policy administration to ensure we can continue to effectively respond to customer needs, making it even easier for them to look after the things they love."

  • "Guidewire is distinguished by its native technical and functional capabilities, as well as its rigorous approach to R&D. In choosing this software for our claims platform, combined with ongoing digitalization, we see a modern, robust, well-structured, and scalable solution."

  • "Natixis Assurances’ ambition is to improve competitiveness and service quality. When a claim occurs, that is the moment of truth in our customer relationship, and the quality of our service is vital. By building an efficient claims management solution, open to digital development, we will be better placed to support our customers at the time when they need us most."

  • "Thanks to advanced Guidewire solutions our sales channels are able to deliver the best quality of customer service, now and in the years to come. We effectively succeeded in transforming our business processes and IT architecture. We are certain the solutions implemented will result in further strengthening PZU as a market leader and will bring a significant improvement in delivering the best experience to our customers."

  • "It has been gratifying to see this deployment go live ahead of schedule. A key factor has been our proactive and agile approach to defining and prioritizing project specification and scope. Our Guidewire technology investment will add the firepower we need to continue our transformation toward heightened customer experience and optimum performance."

  • "Our PolicyCenter implementation has gone smoothly and user feedback has been very positive. In fact, the feedback on the first day of deployment was the best I have received since I began my insurance career. By following a mainly out-of-the-box implementation approach, with only minor customization, we were able to complete the project within a very compressed timeframe and under budget."

  • "Saga invests in its people as well as its systems. This project has been specified to ensure that while in the early stages we benefit from Guidewire expertise, our staff will continue to develop their skills, and on delivery we will take full control of our new systems."

  • "In selecting a vendor it was important for Saga to ensure the right cultural and operational fit. With Guidewire, we see a partner that is open, transparent and willing to work collaboratively, in a mutually beneficial manner."

  • "Since going live with InsuranceNow in 2012, our direct written premium has grown 60% and our surplus has grown about 35%—all without adding much staff."

  • "We believe that PolicyCenter’s technology enables us to shape our services."

  • "Guidewire offers a phenomenal possibility of adaptation and evolution."