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"We selected Guidewire because we wanted a tightly integrated suite of products to improve operational effectiveness and efficiency while improving customer service through a client-centric view of policyholder information. We were impressed with Guidewire’s product maturity, market share, and track record of successful implementations and believe our strategic partnership will …
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"With Canvas we are able to plot where our policies are in relation to the wildfire and proactively reach out to our policyholders to tell them what coverages are provided if they’re temporarily forced from their homes. People really appreciate that."
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"We want to provide a great experience for both our agents and customers. We believe Guidewire InsuranceSuite will help us to do so as it provides deep and broad functionality for our core operations and has the flexibility to help us quickly and effectively deliver enhanced customer service."
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"We knew that a new claims system would be beneficial for us but we needed to demonstrate significant benefits to win the support of our member companies. Guidewire’s Value Consulting team helped us build our business case for the project using their Wedge Business Case methodology. A group of our …
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"We are satisfied with the business and IT benefits we have already received from ClaimCenter. Our staff previously had several administrative tasks to complete to file a claim, but due to the automation of these tasks, thanks to ClaimCenter, our staff has been empowered to focus on more high-value services …
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"Guidewire’s approach to customer self-sufficiency - equipping us to maintain and extend the system ourselves– was very appealing to us. We are eager to proceed with the project and to deliver the system for our members and our customers."
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"Guidewire impressed us with a modern system that is easy to use, reliable, and flexible to best serve the needs of our members. Guidewire had us up and running in just six months from our decision to move forward; we were in production even before we received our first claim."
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"The system needed to be solid, quick to implement, and not tied to a single technology platform. Guidewire provides an innovative design with incredible flexibility to change the user interface, business rules, and even the underlying data model in minutes. This promises to save us time and money in adapting …
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"In addition to the business and IT benefits we know Guidewire InsuranceSuite will bring to us, we selected InsuranceSuite because the governing principles of how Guidewire has architected its software have remained intact since 2002. We were impressed with the way that Guidewire’s software was developed which allows it to …
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"We are committed to providing our policyholders and brokers the very best service we can. We have found what we believe is the ideal solution with Guidewire’s industry leading product set and commitment to R&D, coupled with EY’s expertise in Guidewire project implementations, hosting and managed services capabilities. This combination …
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"From the beginning, we were looking for a single platform with the same technology for all the products since we were replacing all our legacy systems. Implementation of the Guidewire suite of products will have a significant positive impact due to increased functionality, improved overall customer experience (internal and external), …
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"We selected Guidewire PolicyCenter and BillingCenter for the comprehensive functionality each system provides. We wanted to equip our employees with the best technology we could find and believe that these products will support their efforts and enable us to be more responsive to our customers and agents."
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"We had the opportunity to speak with several insurers about their experiences working with Guidewire and its products – all gave such glowing feedback. Everyone we have met from Guidewire has been exceptional to work with. This process has instilled confidence in our decision to work with them on our …
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"Since implementing PolicyCenter, with Rating Management, and BillingCenter, we’ve become more nimble in our ability to respond to market changes. Guidewire technology gives us the ability to provide the freedom of rate our underwriters need and the capability to make rate changes without involving a developer."
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"We would have selected Guidewire PolicyCenter, BillingCenter, and ClaimCenter separately based on the strength of their individual merits but realized we would experience greater benefits having all three systems on a common technology platform."