348 Guidewire Testimonials

"With ClaimCenter, we gained a much more proficient, flexible and usable system improving claims handling. Claims data is now collected in a more normalized manner; improved reporting capability and best practice enforcement (as needed) using business rules and automated workflows, has resulted in better decision-making."

"Guidewire ClaimCenter provides us with a state-of-the-art claims management system, one with a true thin web client, that is ideal for our geographically dispersed adjusters. This enables Boulder Claims to have fully functioning claims experts on site in disaster locations working every bit as efficiently as they would from office desks. Guidewire helps us provide excellent claims service to our customers in their time of need."

"We were looking for a system that would allow us to take control of our own destiny and make product changes and system upgrades ourselves - how and when we wanted. Guidewire PolicyCenter’s out-of-the-box functionality and workflows will empower our users and the system’s flexible design will allow us to become much more self-sufficient."

"Guidewire’s technology platform is well designed and architected. We first encountered the flexibility of Guidewire products with our ClaimCenter implementation. BillingCenter is equally as configurable enabling us to tailor the system to meet our needs. We were looking for a billing system built with modern technology that could easily 'talk' with our other systems. From our past experience with Guidewire products, we knew that BillingCenter could be tailored to our needs and integrated into our system environment."

"The ten-month Guidewire ClaimCenter implementation project was extremely well run, on-budget, and in-production two months ahead of schedule. The improved efficiencies we've gained with ClaimCenter enable us to manage claims faster and more efficiently than ever before."

"ClaimCenter has received universal acceptance by our adjusters. Our employees were involved in the project each step of the way; they were our testers, and provided invaluable input as we configured ClaimCenter to our needs."

"The first place to make a positive impression in claims handling is at the time of the loss report. ClaimCenter has enabled us to significantly improve our First Notice of Loss (FNOL) service levels and process. ClaimCenter’s intuitive loss screens and automated claim assignment functionality enables us to start adjusting the claim immediately upon loss notification, improving our claims service levels and saving us time and money. The latter ultimately gets returned to our policyholders as dividends."

"While we had success with our Guidewire ClaimCenter implementation, we selected Guidewire PolicyCenter and BillingCenter because of the depth of functionality of each system individually. The maturation of PolicyCenter and BillingCenter caught our attention, and we believe the capabilities of the systems will help us meet our long-term IT and business goals."

"Guidewire PolicyCenter and BillingCenter provide us with the key business functionality and flexibility necessary for us to continue to meet our customers' evolving needs, while the technology platform enables us to continue the advancement of our state-of-the-art core system portfolio. PacificComp will also be able to achieve further operational efficiencies by leveraging the native integration between Guidewire applications."

"Guidewire ClaimCenter supports our strategy of deploying world-class technology for our core operations. Because ClaimCenter is accessed via the Internet, we can provide a modern claim handling experience while minimizing our fixed costs."

"Our organization is dedicated to continuous improvement in our claim processes to deliver superior customer service to employers and claimants. Guidewire ClaimCenter gives us the flexibility to meet our unique requirements and to support our business as it grows and evolves over the years to come."

"We selected Guidewire InsuranceSuite because its out of the box capabilities met our requirements with almost no customization, which will allow us to adopt best-in-class practices quickly. We also valued the high quality of the software, as well as the abundant positive feedback we received from current Guidewire customers. We considered selecting three different vendors if that would have provided us with the best functional support and technology on the market, but we found that the individual merits of Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter were market-leading. We are looking forward to the benefits of having our core systems on one cohesive platform; including the productivity and efficiencies we will gain from having streamlined processes across our core functions."

"We selected BillingCenter for its flexibility and upgradeability. We needed a system that we could own and leverage to support evolving business needs such as eBilling, with reduced time to bring new enhancements to market. We also appreciated the high quality of the software and BillingCenter’s ability to integrate into our existing IT landscape."

"We found BillingCenter to be the most contemporary product on the market. “We scrutinized our technology options and found BillingCenter’s open architecture to be well designed, highly configurable and easy to integrate with."

"We pride ourselves on being a very flexible, personal-touch organization and BillingCenter is a system that will allow us to expand our capabilities while maintaining our high service standards. We eagerly anticipate the service enhancements BillingCenter will enable us to make for our policyholders and agents."