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"The collaboration of our Claim End-Game Solutions initiative and Guidewire Claim Center will provide us with capabilities to establish a leading industry position in claim processes as well as improve customer service."
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"At FRIDAY, we aim to shape the future of insurance by offering and developing customer-centric products. Our first production release includes a mileage-based product, novel for the German market, and illustrates well our aim to provide customers with flexible insurance that suits their specific lifestyles. Moving forward, our ambition is …
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"In commercial insurance, we don’t always get all the information about the buildings we need. HazardHub provides hazards and attributes around those buildings, which helps us make better underwriting decisions."
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"ClaimCenter enables us to immediately assign claims to the appropriate adjuster at loss intake based on the expertise the claim requires and adjuster workloads, which results in better and faster policyholder service."
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"During our search for a new billing system one of our key priorities was to find a system that would give us options for functionality that we don’t currently have now but could turn on in the future, for example, mobile application updates. We are dedicated to enhancing the customer …
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"We were looking to consolidate the current systems we were using across our companies to a single system that would unify all our disparate billing processes and approaches for our policyholders and distribution partners. BillingCenter, as a highly configurable system, is very intuitive and will make our system replacement process …
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"Key drivers that led us to choose BillingCenter were its industry reputation and its intuitive interfaces. We are impressed with Guidewire’s technology and architecture and are excited about the vision Guidewire has for its products."
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"ClaimCenter assists us in delivering superior claims adjusting results to our customers and has enabled us to improve our file organization and file quality. The system also enhances our compliance with state regulations and our best practices. Its intuitive design allows integration with our vendors, as well as ease in …
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"With the flexibility and power of Guidewire ClaimCenter, we've been able to implement our ideal claims process rather than having to force-fit the process to technology as we had done with other systems. For the first time, our entire management team and key stakeholders have an up-to-the minute and complete …
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"Our ClaimCenter implementation went very smoothly, especially given that the project required multiple complex integrations to our existing systems. The Guidewire team was extremely knowledgeable and easy to work with. They went the extra mile from day one and ensured complete knowledge transfer to our staff, preparing us well to …
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"Mercury’s goal is to provide great service and market-leading solutions for our agents and customers. We believe it is essential that we make strategic investments in well-architected platforms that are robust, nimble and flexible. We selected Guidewire for their reliable track record and integrated core P&C platform that will give …
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"We were looking for a system that would allow us to take control of our own destiny and make product changes and system upgrades ourselves - how and when we wanted. Guidewire PolicyCenter’s out-of-the-box functionality and workflows will empower our users and the system’s flexible design will allow us to …
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"Our ClaimCenter implementation was one of the smoothest roll-outs of a major system by our organization. We have been in production with ClaimCenter for some time now, and can appreciate the significant benefits the system offers. We have seen a positive impact on our claims metrics and a dramatic reduction …
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"If you think from a claim examiner’s point of view, their job is to keep the whole history of a claim at their fingertips and in their minds so they can manage the claim. ClaimCenter enables them to do that."
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"We are looking forward to the business benefits that BillingCenter will bring due to its ease of use, including a better customer experience for both our independent agents and policyholders."